Hi there,
With Wirex we offer SegWit Wallets that you can use on your phone free of charge. And if you know anyone else using wirex, you can send bitcoins directly to them with ZERO Fees. Here at Wirex, we believe that the only thing holding bitcoin back is the high transaction fees that is stunting its growth.

if you are interested in what we have to offer, feel free to visit our website:

https://wirexapp.com/segwit-bitcoin-wallet-update/

https://wirexapp.com/bitcoin-money-transfers

https://wirexapp.com/wallet/

While Bitcoin in itself can be a very safe store of value when taking all the right security measures, there is not much in terms of consumer protection when sending bitcoins across. This is because the core fundamental of bitcoin is to let everyone be their own bank and own their own money. Unfortunately, this also means that you are typically responsible for when something goes wrong.

With Wirex, We have a highly responsive support team who can help you with any enquiry or issue you have to give you that added degree of security (and the best part, opening a bitcoin wallet with us is completely free). We have also implemented SegWit for all our users wallets so that they can send money while paying up to 60% less in fees and we also have free transactions for users if they are sending their bitcoins to another wirex wallet. if you would like to learn more about us and what we do, feel free to visit our website.

https://wirexapp.com/wallet/

https://wirexapp.com/segwit-bitcoin-wallet-update/

https://wirexapp.com/bitcoin-money-transfers

Unfortunately with the current miners fees that bitcoin is subjected to, it is almost impossible to use BTC for microtransactions. However, With Wirex, you can transfer any amount of bitcoins to any Wirex wallet with ZERO FEES. We also give our customers segwit wallets that can reduce the transaction cost by up to 60%. For more information on what we have to offer, feel free to visit:

https://wirexapp.com/wallet/

https://wirexapp.com/bitcoin-money-transfers

https://wirexapp.com/segwit-bitcoin-wallet-update/

Here at wirex, we find that there are many people who are trying to understand exactly what all this is before they even consider putting any sort of money into it. We find that the best way to talk about bitcoin is to compare it to fiat money like the USD and traditional stores of value like Gold as bitcoin in theory works as both.

If you want to have more information about bitcoin that is easy to digest, feel free to use our blogs
https://wirexapp.com/blog/

https://wirexapp.com/%E2%80%8Busd-gold-bitcoin-best/
blog comparing bitcoin to the USD (the most popular means of transaction) and gold (the most popular store of value). In short, bitcoin takes what makes the dollar an effective means of transaction and gold a good store of value.

https://wirexapp.com/need-whole-bitcoin/
A blog simply explaining that you can in theory put any amount of money you want into bitcoin.

https://help.wirexapp.com/hc/en-us/articles/212638865-What-is-the-blockchain-fee-
A blog simply explaining the blockchain fee and why it exists.

Also Our Brilliant Community Manager and crypto-geek, Raphael Shalaby hosts regular webinars explaining how Blockchain, Bitcoin and alts work in extremely simple detail. Don't worry if you miss it as they are normally available to watch online after the webinar has concluded.
Oh yeah, the best part about these interactive webinars is that they are completely free for anyone to participate in and watch after the live stream is over.
https://events.genndi.com/register/169105139238466377/1a876a10a7

Hi there,
In the simplest terms possible, SegWit or segregated witness increases the data stored on a block to up to 4 mb worth of data in a 1.8mb block by changing the way that the blocks are read as to not increase the hardware requirements of the Nodes. Instead of reading 4 bytes of information as 4 bytes, 4 bytes of information will be read as 1 "unit" of information. Thus allowing aditional information to be stored with a minimal blocksize increase.

As a result, transactions with segwit enabled wallets can be up to 60% cheaper than normal BTC transactinos (although that percentage varies with segiwt adoption).
For more information about segwit, Bitcoin or crypto in general, Feel free to check out the webinars made by our Brilliant Community Manager and Crypto-geek Raphael shalaby. All webinars are completely free to everyone and will also be available to watch soon after the live stream is concluded. If you are interested here is where to find the next webinar:
https://events.genndi.com/register/169105139238466377/1a876a10a7

The simplest explanation i can think of bitcoin is to compare it to traditional money and stores of weakelth

Bitcoin unlikes traditional FIAT money like the dollar is completely decentralised where anyone can access the blockchian ledger whereas the ledger used by banks to record such information is kept secret

Also, Bitcoin creation is modelled after the mining of gold (hence the term "mining" for the creation of bitcoins) where at first it is easy to mine bitcoins as it was for the very early pioneers in the american gold rush.
Like gold, after more bitcoins is mined, the harder it will be to mine future bitcoins and therefore better hardware will be required to maintain production. Much like the larger scale gold mining operations we have today just to maintain production and just like gold, there is a FINITE SUPPLY of both.

If you want to learn more about Bitcoin in its most simplest terms. Our Excellent Community Manager and long time Crypto-geek, Raphael Shalaby will be hosting a live webinar explaining bitcoin and blockchain technology.
https://events.genndi.com/register/169105139238466377/1a876a10a7

for more comparisons of bitcoin to gold and the us dollar, feel free to check out this article
https://wirexapp.com/%E2%80%8Busd-gold-bitcoin-best/

Contrary to popular belief, Bitcoin is not really Anonymous as all Bitcoin transactions that has ever happened in history has been recorded on the blockchain.
However, the only information that is available to anyone viewing the blockchain are the transaction IDs and the wallet addresses. Although the wallet addresses aren't explicitly tied to your name, it can be linked back to the point you bought your bitcoins as most Bitcoin vendors require ID verification before selling you bitcoins to protect themselves from scams.
That being said, How people anonomise their BTC is through the use of tumbling services that break up the transaction into smaller transactions while dispersing them through numerous wallets before it reaches its destination. making it harder to tie the original owner to those bitcoins BUT NOT IMPOSSIBLE as it just makes more hastle tracking the bitcoins than it would be worth in time.

For more information, Feel free to visit.
https://wirexapp.com/bitcoin-not-as-private-as-you-think/

If you want to learn more about how bitcoin and blockchain technology works, feel free to watch our Live webinar made by our Brilliant community manager and Crypto-Geek Raphael Shalaby. This Webinar is free for anyone anywhere to watch and will still be available to watch after the live stream has been concluded:
https://events.genndi.com/register/169105139238466377/1a876a10a7

Hi there,

Here at wirex, we are faced with thousands of new users who have very little or no knowledge on how Bitcoin works or what is blockchain but have a desire to learn more. therefore we offer everyone (wirex user or not) free learning materials catered to those who want to learn more about this rapidly growing technology.

If you want to have a solid grasp on bitcoin and blockchain technology, please check out our live webinar made by our Brilliant community manager and Cryto-geek, Raphael, that will be open to anyone to view during and after the livestream:
https://events.genndi.com/register/169105139238466377/1a876a10a7

If you don't feel like watching a video and would rather skim through something instead, then feel free to visit:
https://wirexapp.com/en-ie/bitcoin-blockchain-makes-special/
https://wirexapp.com/andreas-antonopoulos/

What we found that confuses most people about blockchain is that they have no idea what it is, how it works and what it has to do with currencies. So I will try to explain it as simply as possible.

A bank records all the movement of money in a privately controlled ledger that is typically stored on a large computer. Through this private ledger, The bank is the only institution that has access to this ledger and therefore are the only body that can manage the flow of money and authorise transactions.

Now the way a blockchain works is very similar to a bank. Think of blockchain as a public ledger that works very similar to a banks ledger with a few subtle yet substantial differences.

Unlikes a banks ledger, anyone can view all the transactions on the blockchain and is not treated as a private entity like a banks ledger. Anyone can authorise transactions on the blockchain. In bitcoins case, it is the miners responsibility to authorise transactions BUT anyone can be a miner.
Therefore, anyone can see the number of bitcoins produced and circulation whereas with FIAT money like the US Dollar, that becomes pretty ambiguous.

Please note that blockchain is not just applicable to bitcoin but to virtually all crypto-currencies in circulation as all crypto-currencies use blockchain technology in one form or the other

If you want to know more about how blockchain technology works and bitcoin. Our Brilliant community manager and Crypto-geek Raphael Shalaby is hosting a live webinar at 6:00pm GMT for free for anyone to watch. It will also be available after the live stream is over:
https://events.genndi.com/register/169105139238466377/1a876a10a7


Alternatively, if you want to skim through some information quickly, here is a blog written by our team:
https://wirexapp.com/en-ie/bitcoin-blockchain-makes-special/

to learn more about our services, feel free to visit:

https://wirexapp.com/new-to-bitcoin-just-found-about-wirex/

https://wirexapp.com/wallet/

https://wirexapp.com/bitcoin-money-transfers

Hi there,
Making a bitcoin payment has never been simpler. With Wirex, all it takes is to scan the QR code using your phone to make a bitcoin payment with. Unlikes many other services, We have implemented SegWit wallets for all our users so that they can transfer bitcoins for a fraction of the current miners fees. We also allow free transactions for all our users who are sending any amount of bitcoins to another Wirex wallet free of charge.

For more information, feel free to visit:
https://wirexapp.com/segwit-bitcoin-wallet-update/

https://wirexapp.com/bitcoin-money-transfers

With Wirex, you can store and use your bitcoins safely either by phone or by computer (which ever is your preference).
Unlikes other major Bitcoin wallets/exchages, we have implemented SegWit Wallets for all our users so that you can send bitcoins at a fraction of the current transaction fees and if you have any friends/family using wirex aswel, you can send any amount of bitcoin to them with no blockchain fees (Free of Charge).

For more information about the services we offer, please visit:
https://wirexapp.com/segwit-bitcoin-wallet-update/

https://wirexapp.com/bitcoin-money-transfers

Hello from Wirex,
Owing to the unsustainable transaction fees that Bitcoin is currently subjected to, We here at wirex have implemented SegWit Wallets for all our customers to use. Reducing the transaction fees you pay by up to 60%. Also if you and a friend or family use Wirex, You can send any amount of Bitcoin to their wallet with NO BLOCKCHAIN FEEs so you can send your Bitcoins free of charge to and from our secure Bitcoin wallets.

For more information on our developments, Please Visit:
https://wirexapp.com/bitcoin-money-transfers

https://wirexapp.com/segwit-wallet-upgrade-lower-blockchain-fees-customers/

In Short, SegWit or Segregated witness compresses the size allows for an increased block size on the blockchain from 1mb to up to two without the need for any Additional Hardware as every 25 bytes is measured as one "unit" of information, in theory compressing the transation data.

 By doing this, users can take advantage of faster and cheaper transactiosns as there is less fees being payed toward the miners as more transactions can be eld within the same block.

Unfortunately Blockchain.Info has not yet implemented SegWit Wallets as of yet. Electrum is a good and fairly simple to use hardware wallet BUT you MUST use version 3.0.5 or later due to a vulnerability that was patched in that update.  

Here at Wirex, We have also implemented SegWit enabled wallets for all our users to enjoy. Also we enabled free and instant transactions across all Wirex Wallets.
for more information, Please follow these links:

https://wirexapp.com/bitcoin-money-transfers

https://wirexapp.com/segwit-wallet-upgrade-lower-blockchain-fees-customers/

Hello There,
If your are interested, Feel free to see what Wirex has to offer.
Very soon, you will be able to use contactles cards to spend your BTC as you please like you would do with FIAT. Also We at Wirex have implemented SegWit for all our customers so you never need to pay extortionate transaction fees ever again.

Unfortunately, You will need to go through a one time verification process in order to be able to take advantage of these features but once verified, you will have the freedom to use your bitcoins as you please.

for more information, please check out our website:
https://wirexapp.com/
https://wirexapp.com/segwit-wallet-upgrade-lower-blockchain-fees-customers/

As of Now, It is pretty much impossible to make micro transactions with bitcoins with their current transaction fees. However, We at Wirex have been working tirelessly to improve transaction speeds and costs of bitcoins within our network and have implemented SegWit for all our users.
We also have ZERO fees when transferring bitcoins from one Wirex user to another, making it possible to some degree to use bitcoins for micro-transactions .

We are also going to implement B2B (Business to Business) and B2C (Business to Customer) transactions to hopefully allow bitcoins to be used more as a medium of exchange rather then just a store of value

for more information, Please follow these links:

https://wirexapp.com/bitcoin-money-transfers

https://wirexapp.com/segwit-wallet-upgrade-lower-blockchain-fees-customers/

Hello Ricardo. I'm sorry for the inconvenience. As you should already know, Wirex is very far from a "Scam" as possible. Though the support team response time is not the best, they always solve any issue any user might have. However, I will like to address each issue you mention, one by one, so we can clear the situation out, ok?


#1: The support team standard response time is 2 to 5 days. I understand is not very good, and Wirex is working to improve the response time. What you can do is contact me with a private message with your support ticket number and I will try to speed up the process. Again, sorry for the inconvenience.

#2: That's incorrect. Wirex doesn't have any hidden fees for currency exchange in the platform. The Wirex exchange rates is explained in detail in this article: https://help.wirexapp.com/hc/en-us/articles/115002983509

It's important to mention that before you approve the exchange, you can see the how much you are going to get into the card, so no one is scamming you. Finally, many companies dealing with bitcoin (xapo being the most recent one) announced that they would not be able to cover blockchain fees for users anymore, due to increasing number of transactions. As you surely know, the Blockchain fee is not a Wirex fee, It is the same fee for other wallets to wallet-on-chain bitcoin transfers.


#3: You can learn about the verification process here:
https://help.wirexapp.com/hc/en-us/articles/207161719-How-and-why-to-verify-Wirex-account-

Please mind that the Card Issuing Bank, for the purpose of account security, might request at any time they want the user's documents. Wirex does not handle this process directly, It's the banks prerogative. I'm not exactly sure what kind of transaction you did with your cards, but if they want you to verify again, the best you can do is comply.


Now, I understand you are upset with all the issues you had with the platform. However, Wirex has been around for 3 years already. We have more than 350.00 stores in 130 countries, and We have developed the service way further than any other bitcoin debit card service. Why will Wirex want to "scam" users, When we can aim for long term success? I think it's better to be real than loud.

Anyway, I'm sad to see you leave Wirex, and I hope you find a better experience for you in other services. Please, send me your support ticket number so I can track your issue with the support team, and try to speed things up a bit. Once again, I offer you our sincerest apology, and we will keep working to offer better and bigger options to Wirex users, like the new Expedite Card Delivery for only 9 USD, the soon to release Card-To-Card transfers, and small exchange amounts outside of the blockchain network).

Hello. As explained before, please contact support and ask for help on getting your tracking number:
https://help.wirexapp.com/hc/en-us/requests/new

If you already wrote to support, please give me your support ticket number and your Wirex Registered Email. I might be able to speed things up a bit.

Hello. The support team already replied to your ticket. Please check your email and keep contact with them directly

Hello again. Please write to support and ask for help on getting your tracking number:
https://help.wirexapp.com/hc/en-us/requests/new

If you already wrote to support, please give me your support ticket number and your Wirex Registered Email. I might be able to speed things up a bit.

Helo. If you want more information about Wirex Exchange rate, please visit our help website:
https://help.wirexapp.com/hc/en-us/articles/115002983509

If you have anymore questions, please let us know.