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21  Other / Beginners & Help / Re: Newbies Beware! BITINSTANT.COM selective scamming? IGNORED BY SUPPORT! on: January 21, 2013, 05:57:45 AM
. . . Sounds like your funds were sent to a different address. Did you give him the wrong payment address?
If so, this certainly won't be the first time that someone gives BitInstant the wrong bitcoin address from their wallet and then blames BitInstant when they send the coins where they were told to.

Ok seriously, stop hating in my thread. You didn't even read Yankees post properly.

Yankee clearly states that another user (who I quoted) sent their coins to the wrong address. That sounds like that users mistake and not Bitinstant, if the statement is true. Its also understandable that he's upset by my support and advice, noob buyers happen too.

My numbers WERE CORRECT. That is a fact. So once again, please just leave this thread. You're holding us all back.

This thread is a necessary part of a developed response, even if not every comment in it is mature.
22  Other / Beginners & Help / Re: Newbies Beware! BITINSTANT.COM selective scamming? IGNORED BY SUPPORT! on: January 20, 2013, 08:34:43 PM

It's not a forced closing, but many businesses choose to close for the weekend anyways. Especially smaller companies.

Here's my contribution: give BitInstant until at least Monday to respond to your inquiries either in their support thread or through your other contact methods. You can check Yankee's log in details to see if he's been logged in since you made your request: if he's been on and hasn't responded, that could be a problem. You can open a thread in the scam accusations forum once your newbie restrictions are removed if you feel Yankee deserves a scammer tag, which will also give him another opportunity to respond to your claims. And, as Blazr mentioned, you could also take legal action against BitInstant if you feel it's gotten to that point. Is that more helpful?

I'll be willing to bet upto 10BTC that they will resolve this fully in the end, so if you think they scammed you, get in contact with me and we'll discuss the details of the bet.

I'm willing to add a few BTC to this bet as well.

Thats a good suggestion aswell, and inline with the plan of action I've adopted.

I won't place any bets on my predicament, its enough of a headache already. Again, it sucks to be using my time in this manner. I've made the decision though, and I need Bitinstant to realize that I won't rollover.

Odolvlobo,
My accusation is based on my experience and feedback I've received via this, and other forums. On this forum, there are users within the Bitinstant support thread who claim to have outstanding issues that are not being taken care of. A user in particular, claims to be at two months with an unresolved transaction with Bitinstant.

I'm not at the point of compiling that kind of evidence. I'm trying to wind-up in such a way that Bitinstant does have time to respond and to make a decision about how they want to handle this...... although frankly, I think that they've already used a lot of time and hardly deserve the wait. Its a personal decision to publicize my issue but to wait a bit longer before further escalation.
23  Other / Beginners & Help / Re: Newbies Beware! BITINSTANT.COM selective scamming? IGNORED BY SUPPORT! on: January 20, 2013, 08:27:59 PM
 Thanks for posting again DannyHamilton, and I'm sorry for the negativity between you and I. I agree with you, that I could also be more polite and thoughtful.

 Thanks aswell to Blazr. I would also contact the BBB and my local PD when I feel the time is appropriate. I only engaged in business with Bitinstant because I believed their credibility was worth gambling on, and I still hope that they will come back to me with an excuse and amends.

 The truly perturbing part of this transaction is that Bitinstant has claimed to have transferred my funds to the appropriate destination when no transfer was made. I've seen feedback from users who had their transfers fail, but this is another gambit altogether and far less understandable from my perspective.

 I intend to update this thread at each step of resolution, and hope for a positive outcome for all parties.
24  Other / Beginners & Help / Re: Newbies Beware! BITINSTANT.COM selective scamming? IGNORED BY SUPPORT! on: January 20, 2013, 08:11:24 PM
 This weekend is not a forced closing for businesses in the United States. Its not even a popular trend for businesses to stop operation during MLK weekend.

 If you want to contribute to this thread please either take time to develop on the issues present, or stick to a simple explanation of your own relationship with Bitinstant.com
25  Other / Beginners & Help / Re: Newbies Beware! BITINSTANT.COM selective scamming? IGNORED BY SUPPORT! on: January 20, 2013, 07:40:44 PM
You need to leave . . .

Nah, I'm fine, but thanks for the suggestion.


No really, DannyHamilton, you're presumptuous and rude. GTFO.

I think its very clear that I'm discussing an ongoing problem, not rushing some transaction that happened hours ago.

I also think its also obvious that I posted this thread as MY THREAD, and intentionally separate from the support thread that I'm also in.

Finally, as a previous quote from this thread indicated... Bitinstant claims to be available for my support and THEY ARE NOT. They also claimed that my transfer would be quick and easy and it WAS NOT.

BITINSTANT STOLE MY FUNDS.

I contacted their live chat. Waited for hours....
I contacted their email support. Waited for a day...
I contacted their emergency line. Waited for days...

IVE RECEIVED NO CONTACT BACK.
26  Other / Beginners & Help / Re: Bitcoin Giveaway on: January 20, 2013, 05:38:11 PM
Any donations will be gladly accepted.. to feed the RSPCA cats I foster.
Saved a very underfed blue from being drowned last week, seems because it was not pure blue the selling value was low.


16oGHo9a6VuxUQPFN3G6M3eJMnSHK39CEv


I second this
27  Other / Beginners & Help / Re: SELLING XBOX 360 ELITE (BLACK) on: January 20, 2013, 05:36:24 PM
okay 1 btc

If he backs out I'll also bid 1 btc
28  Other / Beginners & Help / Re: Newbies Beware! BITINSTANT.COM selective scamming? IGNORED BY SUPPORT! on: January 20, 2013, 05:35:22 PM
Wow! Over-react much?

Try posting your concern in the Official Newbie BitInstant Support Thread, I'm sure they'll work with you to resolve your issue (although it might help to calm down a bit and keep your communication civil).

 You need to leave.

 I've already posted in that thread and I'm not overreacting. There is only a little information in this thread, but you assume my emotions aren't valid and based in maturity?

 I don't need to calm down to deserve receiving my funds.
29  Other / Beginners & Help / Newbies Beware! BITINSTANT.COM selective scamming? IGNORED BY SUPPORT! 1/5 on: January 20, 2013, 05:18:14 PM
Edit: Five days later... Bitinstant has sent my coins. For slow service and poor customer support I rate 3/5. I'm grateful to be paid, and I hope other users wont be in my situation.



I setup a deal with Bitinstant to transfer a large amount of cash to BTC. I made the payment, all paperwork accounted for and all variables double and triple checked. Shortly thereafter BITINSTANT emails me to confirm that the payment has been executed... good.... NOT... because the payment was never executed. Now its been days. (BTC price constantly rising)

 I think BITINSTANT is selective scamming customers. I think they are regularly doing shady business like what has happened with me, in hopes that you will be the customer who just lets it slide. I won't be that customer and I hope you wont either.

 NEW BUYERS BEWARE! DO NOT TRUST BITINSTANT.COM!!!




Edit: I want to clarify that this issue has been going on through the weekend. In that time I've contacted every form of support Bitinstant has and received no replies.

I think that it might makes sense to tune-up this thread, but I don't want to create a wall of text that deters newbies from receiving the necessary warning.
30  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: January 20, 2013, 04:59:19 PM
It[s been over TWO AND A HAlf months, no word, bad.........

Oh wow, you got robbed. Go file with the BBB and your local PD. If you have the means then consider prosecution in NY.

If you're passionate you should also contribute to other Bitinstant scam threads and keep them active so new buyers are aware of the risks.


Now for me,

I've been robbed by Bitinstant too. They have declared my transaction as executed and never transferred the funds (see:blockchain).

Bitinstant customer support is ignoring me, and I'm pissed.

It sounds like they couldn't have afforded to give me the coins I purchased even if they wanted to. Alas, they didnt want to and they lied instead.

I don't take this kind of hit and run business lightly. I don't see any real excuse for claiming to have paid me when you absolutely didn't.

WATCHOUT FOR BITINSTANT.com!
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