Hi Keyur,

I am getting the dreaded "cold wallet" error when trying to transfer my BTC from CampBX.

Last night after 50 or so attempts, I was able to transfer 0.5 BTC, however it has ZERO confirmations.  Something's fishy.

Can you help ?  We live in Seattle and my furnace (of 25 years) just failed, I need this money to buy a new furnace and CampBX is just killing me with these issues.  I trusted them and transfered BTC in and out before, but now am totally unable to get my money out.

Please help, my support ticket # is: #EJQ-941-88518

Thanks in advance

Dan