|
Hi everyone,
We are currently working through investment payouts, but it is taking about 1 day for each as we manually go through all bets for each investment. All pending bets and support requests will still be sent. We will honor all bets.
Thank you for your patience.
|
|
|
|
|
Yes the signature promotion is still running. We pay out once every few days, if you have not received yet do not worry.
Cheers
|
|
|
|
|
Update on current state of investments:
We wanted to let everyone know what the status is with investment cash outs and why there has been such a long delay in fixing this issue.
About two weeks ago we noticed investments were having the incorrect amount added when grading losing bets, resulting in the net amounts for all investments being higher than they should have been. We were quickly able to fix this for all future bets that have been graded, but the net amounts would still be incorrect from past bets.
Since then, we have had one person attempting to correct the investment totals, as well as grade all bets and deal with all support requests, which has led to the significant backlog.
Resolution plan:
We will be working through any remaining pending bets and support requests today.
Investment cash outs will also resume later today in the order they were requested. We will be manually going through about ~8000 bets for each investment to make sure the net amount is correct, as a better solution has not been discovered at this time.
We apologize for all the headaches, and thank you for your patience. This has been a learning experience for our team and we can assure you business will resume as usual very soon and payouts will be back to under one hour.
Thank you
|
|
|
|
Should now be fixed. Cheers Bit, My win has been pending since Monday. Seems like there are people who have been waiting longer than I have. Why are there bets being paid out from last night when you still owe people from last week! I am now missing out on games I wanted to play tonight because I can't get cashed out from you. www.bitcoinsports.eu/bet/63398Please update me on when this will be handled. I have PM'd you twice now. Rayven, I will take a look for you now and get it fixed up. Cheers |
|
|
|
Should now be fixed. Cheers |
|
|
|
Hey bit365!
I sent you a PM 3 days ago about a withdrawal issue that I'm having. Would you be able to help when you have a chance? Thank you!
I will take a look for you now. Cheers When wil you take a look at the investment withdravels? We are still working on fixing the grading issue that was causing investment amounts to show the incorrect totals. I do not have a firm ETA but the issue is close to being resolved. Thank you for your patience. |
|
|
|
Hey bit365!
I sent you a PM 3 days ago about a withdrawal issue that I'm having. Would you be able to help when you have a chance? Thank you!
I will take a look for you now. Cheers |
|
|
|
Should have already been sent out a while ago. I will check now. |
|
|
|
Should be all good now. Cheers |
|
|
|
Hello again just to make sure.....only one of the bets requsted did get paid,,,,and still not the one from over a week ago. Dont mean to winny or anything, but just to make sure you saw there was two different bets,,,still missing this one: http://www.bitcoinsports.eu/bet/e2901Cheers Should be fixed up now. Cheers |
|
|
|
1HdzxQHNCb8ScxscscGiAb7k7RdjaHS3AW Thanks  Started this on 11/04, haven't seen my pay out yet... will switch to someone else's if I don't see it soon. 0.01 sent |
|
|
|
Sig added. 2722 posts. BTC address: 1C1GWedSqSjEUc8rrK9G7c9c1dGqM3Sp3V
2722 posts sent 0.01 |
|
|
|
Starting today; 19/November
My post count: 228
Address: 19J6Xrp7y3ACGSUuEtDneUy164UxYxUpsr
Thank you very, very much!
-Branzig.
228 posts sent 0.01 |
|
|
|
Enrolling!
Address: 16CA2YCvX4TrE83je3psYzmuzxeJwvaXXG
Post count: 263
Looking forward to the 0.01 to keep me motivated. Thanks!
263 posts sent 0.01 |
|
|
|
i would like to sign up
posts: 296
Adress: 19gVWDZgXYrz5gfVQ2NJrkaMqwo5k5eCRg
Signature added already
296 posts sent 0.01 |
|
|
|
signature add
posts 460
address 1JwesqhWBmeYKJ7h85baQsy8GGd6LQSSa4
460 posts sent 0.01 |
|
|
|
Starting today 18/November
My post count: 397
Address: 13gWMV4iiydqRbX1ac6wFqQhK3D58QJihd
thanks!
397 posts sent 0.01 |
|
|
|
current post 347
17xisfSPpEQRHABp5mgnEQ3nm2tLDdgN9T
starting from 18 November in for next month
347 posts sent 0.01 |
|
|
|
Should be all good now. Cheers |
|
|
|
Still waiting on this investment payout. It has been over a week now. You said the investment issues would be fixed by now. Please payout. "I PM'd BIT365 regarding an investment cash out a few days. I have not heard anything back. This was closed about a week ago. What is the status? Can you please pay this out. This is extremely frustrating. http://www.bitcoinsports.eu/inv/7f171" Your investment should now be fixed and sent. Thanks your your patience. We are working through fixing any remaining investments now. Cheers |
|
|
|
|
Show Posts
