AIRGRAB

1) Where is the link to the Airgrab website for my EPIC CASH in my private wallet? (those on VITE are fine, like I understand, for the Airgrab)
2) Will the Airgrab be delayed, because of the "hack problem" and rollback?
3) It is not possible to deposit EPIC CASH to VITE for now - the 2nd Snapshot was called for the 15th April (in 5-6 days; wether on midnight or not)

Can the Epic Officials tell us somewhere or something to that missing information?

Yeah. Scam is now final. Coins are gone.
After they declined several times my CORRECT data like passport, Id and photo ... I installed the App and did the verification "life" with my ID and my FACE.
No action and coins are locked down.

But the officials and names are known this time:

Founders:
Tristan D'Agosta (Poloniex Inc., USA)
Jeremy Allaire and Sean Neville (Circle, UK --- Headquarter Boston, MA, USA)

I did the official steps against them in the USA!
UK, while Brexit is again later, should be no problem for me soon.
USA was more important for me to react with FBI, IC3 and more ...


Wex / BTCe had no names ... but this time we have names ... and those people should think about how wise it is to steal a lot of people´s money.
I would be afraid of sleeping in the night if I would be in their position

Maybe I saw it too late or was not really interested in "my dust of coins". I hear you. The good days are long over with them.

By the way an update: Poloniex stopped 100% answering and working, now!
The last verify try with a full scan, not a photo they refused of my ID, is still open. Of course, they cannot refuse anything with a real reason anymore.

4 days passed. Wallets and coins are still frozen. No actions. 99,9% scam warning confirmed 

First (done): Informed two official instances in the USA and gave them all my data, the case information and the details. (got links from my friends for two forms to fill and send)
After some informations and some discussions with "lawyers" and experts that are the best quick steps.

Second (will be done): Contacting the banking supervision.

Third (we will see): Civil case for the fun, but it would be not worth for my dust. Then more people have to "add up", but I think ... then it is too late

Anyways: The salty and shitty taste is getting even harder, but at the end sweet for all who have not many coins in.

Decide yourself and ... keep safe   

Yeah. It is salty.
With the "Wex" problem it was possible to look up the estimated funds of them remaining.
My luck to have this information or I would have lost a 6 digit value with them!

I am trying to find such a solution for Polo, but even if I have a lot of technical knowledge about datacenters, power, lines, networks, cooling and more ... you can read it: I am more the "hardware" guy.

ANY NERD OR TECHNICAL GURU IN HERE WHO COULD SOLVE TO GET THIS INFORMATION?

Would maybe give us an overview and better odds 

I posted it in "Scam". Thank you for the idea. I was thinking about the right departement in here so long ... and had no idea

I AM CLOSING DOWN THIS.

FOLLOW NEWS HERE NOW:
https://bitcointalk.org/index.php?topic=5196255.0

Well, I got the hint by "Gotumoot" to move my post in here.
The original post is/was here: https://bitcointalk.org/index.php?topic=5196029 ... and will be closed down for preventing "double actions".

After I read about lots of people who are having troubles to get their coins out of Poloniex I was getting serious about this after Poloniex was giving out the informations that they will stop their service for US customers starting from 1st November 2019 and another "friend of crypto" asked me if I have problems with "Poloniex", too.
I answered: No, but I can test it. ... what happened in the last hours while the test is shocking.

Well, I still had an account with Poloniex (Verified for up to 25.000 USD daily withdrawal) but never 2FA activated.
Everything should work in a perfect way. Why not? I am full verified.
I logged in my account with the typical security questions. Started the withdrawal for ETH and a dust of XMR both mined myself (all together just about USD 2100+).
Like always the security mail arrived. You have to click the link. You have to review the transaction details and then finally accept the transaction with a last click. I finished this together with a good friend, while we were watching thru some more documents of another datacenter project which will come up in 2020.

Everything was running like normal with my transaction, but suddenly an email arrived that for security reasons my transactions are canceled. What? Why?
I have to withdraw to a known crypto address used before to withdraw or I have to log in with a known IP address  

I am fully verified and I choosed how the auth is working, while my email is already special secured!
I was not amused about that and asked them in a strict email to react now or I will maybe loose money. Of course this happened, because I was going to swap the coins to "somehwere" else and now the price is back in the sky (bad for me to buy in).
After more then 2 hours they got another email from me with a bit of "hard words", but still fitting to their behavior. They were able to answer just in time. Aha? A normal request will get a low priority and they dont give a shit about you as customer? That was a salty taste to the shit taste already in my mouth  

I answered them that I cannot serve the old BTC address (and wont for security reasons!) and I have an ISP with a dynamic ip address from time to time my IP will change.  
Now they said and forced me to use the APP. Well, I refused this and was asking why all this problems. I am a customer with full verification!
Anyways, the APP was allready installed. I started and logged in. Even if they try to scam me, they cannot. My security email is not the email on my mobile  
Going thru the next step and suddenly my account was BASIC and not veryfied anymore!? They just canceld my state. Wow! THAT IS SCAMMING and no longer an accident! My full account is disabled; even my funds are not visible any longer. Well, I have all proofs here even if they try 
I now have to upload them again all ID cards and a personal pictures.

After several tries the system had many problems to get my files.
Not that the verification was not working; it was even not possible to finish it (1 of 3 tries failed with an error message).
I sent them my passport plus picture. After 15 minutes it got declined.
I sent them my ID card (back and front, fresh scanned) plus picture. Again my verification got rejected. (and of course I followed all instructions in the right way!)

With the last email I am asking them not any longer as customer; but as a representative of the international press - with my digital press id card attached. (of course I can take a picture with me and all cards in a row - fresh from today; but that is not allowed like Poloniex is saying!)
 
And I am not asking them any longer about "my money", but why I am reading and hearing those problems in the last weeks/month more often about Poloniex? That is now my question and for all circumstances I do this questions now PUBLIC!
Why people, who registered in the past as wallet users and who are sometimes fully verified like me, are not getting their coins?
Why gets a verification state of 25.000 USD per day (activated last year) rejected, when you try to payout all your remaining coins? Never exchanged anything for real and just using the service as wallet user without any bank transactions?
I never had USDT, USD or anything. Just a wallet service for me.

They will just answer you, if you use profane language and they are not doing any real service. In this case the answer was in my box after minutes. Wow, what a professional support this is! I am really scared and shocked. Is this the level of support someone should provide for customers who are giving you important values?  

I have a feeling like with BTCe/WEX in the past. Cold and Dark! And it started with such "small problems". Then the behavior got more and more strange! (like now) ... and the end of the story ... everyone knows or lets say "we all mastered to forgot it".
Is Poloniex in trouble?  

Good thing: With Wex I lost 25.000 USD; but with Poloniex I really dont care this time. My friend (Attorney in U.S.) already has an email what are the next steps, like you can see my english is just good enough to tell you this warning.

This is a warning at least about the customer service of Poloniex that is not longer working in a right way; and about all the behavior and rules they came up with.
But if you see the facts, it could be all by chance, but the circumstantials are adding up:

- Canceling the transaction with bad reasons, no support answers or actions.
- Deleting the state of a full verified customer, after this customer is complaining about the transaction issues and sending the LAST REMINDER.
- Not answering the customer questions, not helping the customer or just if you escalate it you will get a useless answer.
- Giving commands, like using the APP, which is not working
- Dont let the verification process happening again; not with an official passport, not with the official ID card and even not with my official international press ID card I even could enter war zones!
- Plus the official news that Poloniex will leave the US market / Circle on 1st November 2019.
- And finally not answering or entering the task of how to compensate the customers for their loosing.

Maybe you can withdraw small amounts, a %-ratio of your total or a share without a problem, only?
Maybe you can use Poloniex as normal - who knows?
But better be carefull a bit and try to get more informed about them right now and what is happening.
While they asked you all privacy informations you will have fake names like "Luna" without a family name in the support center.

The angel seems maybe to transform into a fallen angel.

I am not very active any more. All my projects are running (well, not the one with the fire ... but dont let us talk about that ...)
I am "fine" and "full".  Those USD 2.100 are not hitting me, but I felt a responsibility to inform this community first about the "state of Poloniex" at least today.

I can proof my whole story at any time ...


NOTICE and ADDON: The original story/post was from "Yesterday". Anyways: No more reply after more then 24 hours, now.

Yeah. As a wallet user it is driving me crazy, too. The "happy reason" I stopped using them and had this "dust" left for testing.
I can understand that the KYC-rules are strict. So I can accept a double verification for log-in and for the transaction and that you need a verification.

But I will never accept the action they did - yeah and the behavior is getting more and more strange. I hear you +1

WE NEED A TECHNICAL GURU HERE!

Who can maybe check and proof how many "funds" Poloniex has left.
It was possible with BTCe / Wex in the past, but I find no starting point for Polo.

ANYONE OF THE BIG TECHNICAL NERDS AND GURUS IN HERE ANY IDEA?  

Plus 2 Merrits (votes for you) is the answer

Mate, you didnt get the content. It was a "wallet" for me. Nothing else. ETH, XMR and maybe in the past (2-3 years ago) some BTC and LTC.
I was already verified with all my data.

And of course I was able to verify me again with my passport plus picture of mine (not working).
With my ID-Card (scanned or as photo) and of course back and front.

And I am not doing such stuff or verifications the first time.

What they did is and was an illegal action.
They are leaving the U.S. market, what I already wrote down as information, on 1st November.

Whatever you are not seeing - at the end they did actions far over the normal ways!
After revoking manually all the new identification tries, and it was manually like you can proof by the timestamps - now it is still pending over 24 hours.

On monday 2 letters will be send by courier and the fun will start. They did it by purpose, I have the proofs and it is not because any KYC rules are touched or a problem.

And now they will pay for it a lot of bucks  

This is not a story. It is a warning about what could happen with Poloniex.
At least, that they are not the right company to deal with your coins. Trust down.

Yeah, this Poloniex account was really a "login from old days".
I hear you and I am with you in this point.

I love my Ledger for storing coins 

Mate, I was already fully verfied. That is the point. Please read the whole story and sorry for my bad englisch.
I am happy about every comment, but please catch the full story and content.

And read about BTCe.com / WEX in here (somewhere in Bitcointalk) to get the start and the end.
The first "problems" coming up with WEX and almost nobody was believing in problems (just those who remained from BTCe.com)
4 weeks later ... everybody was ... a believer

Even if everything is just a "bad customer support joke" and they are not in "problems", it is the worst customer support in years and on the edge to be legal (maybe already over it).

In my opinion at least the person(s) who gave the the personal answer and who ignored my answers, stealing my coins or preventing me from using my coins are just BASTARDS.

... and I really hope they try to go to court for that to charge me, because in my country this is a personal statement (opinion) and allowed  
But like the language. I can understand them, but they cannot understand me.
I understand that under USD 10.000 the way to court is easy and short in the U.S.
For USD 2.000 to 3.000 even in every state like I know it (well, like my englisch ... 60% to know is more then 0% ; but U.S.-friends will help)

The support ist arrogant and a shame for all customer supports in the world! With this service it is no wonder that they have to leave USA. Service has to be first for such a business in USA.
In my "first life" without money I was working for customer supports. With this performance I would be fired the day! And that would be the best thing to happen to me!

I really really hope that you are right and they are just "shitty", but that is no excuse for revoking my customer state.

That means they had time to do something and just sabotated a customer.
They are playing with coins like with poker chips at home!

I think there is a deeper reason that they leave USA.

Remember - Remember - BTCe.com was seized by U.S. goverment and tried to restart with WEX (and maybe some coins from cold storages or whatever).
But they never came back and that broke the neck of them. Maybe the neck of Polo is already broken and they just want to prevent "steps"?
The reason why I will be active against them before 1st November
Or we all will sing: Remember - Remember - the 1st of November @Polo

I think it is very suspect that they are leaving the U.S. market and the problems are coming up right now.
A reason why I always trusted them - at least controlled by the U.S. banking supervision.

Like said: I hope you are right and my feeling is wrong, but something out of 8 years of crypto is telling me ... CAPTAIN: RED ALERT! SHIELDS UP!  

Well, I am a user since ... wow ... years of Polo. Like of Kraken, Bleutrade etc. etc. etc.
Just mining my personal dust of XMR and ETH to Polo. Not real business and to lazy to make a MetaMask address.

And of course WEX had no problems before (that was BTCe) until the one day ... END

The service. The reaction. Everything is far far under the level it should be, if someone is dealing with my "money" or "coins".

Like said: I am not sure and just informing you what happened to me and the combination of some strange "happenings" around "Poloniex / Circle" ... etc.

Everyone has to find his own way. For me Polo is dead now, even if I have to exchange a big bunch again someday.

After I read about lots of people who are having troubles to get their coins out of Poloniex I was getting serious about this after Poloniex was giving out the informations that they will stop their service for US customers starting from 1st November 2019 and another "friend of crypto" asked me if I have problems with "Poloniex", too.
I answered: No, but I can test it. ... what happened in the last hours while the test is shocking.

Well, I still had an account with Poloniex (Verified for up to 25.000 USD daily withdrawal) but never 2FA activated.
Everything should work in a perfect way. Why not? I am full verified.
I logged in my account with the typical security questions. Started the withdrawal for ETH and a dust of XMR both mined myself (all together just about USD 2100+).
Like always the security mail arrived. You have to click the link. You have to review the transaction details and then finally accept the transaction with a last click. I finished this together with a good friend, while we were watching thru some more documents of another datacenter project which will come up in 2020.

Everything was running like normal with my transaction, but suddenly an email arrived that for security reasons my transactions are canceled. What? Why?
I have to withdraw to a known crypto address used before to withdraw or I have to log in with a known IP address  

I am fully verified and I choosed how the auth is working, while my email is already special secured!
I was not amused about that and asked them in a strict email to react now or I will maybe loose money. Of course this happened, because I was going to swap the coins to "somehwere" else and now the price is back in the sky (bad for me to buy in).
After more then 2 hours they got another email from me with a bit of "hard words", but still fitting to their behavior. They were able to answer just in time. Aha? A normal request will get a low priority and they dont give a shit about you as customer? That was a salty taste to the shit taste already in my mouth  

I answered them that I cannot serve the old BTC address (and wont for security reasons!) and I have an ISP with a dynamic ip address from time to time my IP will change.  
Now they said and forced me to use the APP. Well, I refused this and was asking why all this problems. I am a customer with full verification!
Anyways, the APP was allready installed. I started and logged in. Even if they try to scam me, they cannot. My security email is not the email on my mobile
Going thru the next step and suddenly my account was BASIC and not veryfied anymore!? They just canceld my state. Wow! THAT IS SCAMMING and no longer an accident! My full account is disabled; even my funds are not visible any longer. Well, I have all proofs here even if they try
I now have to upload them again all ID cards and a personal pictures.

After several tries the system had many problems to get my files.
Not that the verification was not working; it was even not possible to finish it (1 of 3 tries failed with an error message).
I sent them my passport plus picture. After 15 minutes it got declined.
I sent them my ID card (back and front, fresh scanned) plus picture. Again my verification got rejected. (and of course I followed all instructions in the right way!)

With the last email I am asking them not any longer as customer; but as a representative of the international press - with my digital press id card attached. (of course I can take a picture with me and all cards in a row - fresh from today; but that is not allowed like Poloniex is saying!)
 
And I am not asking them any longer about "my money", but why I am reading and hearing those problems in the last weeks/month more often about Poloniex? That is now my question and for all circumstances I do this questions now PUBLIC!
Why people, who registered in the past as wallet users and who are sometimes fully verified like me, are not getting their coins?
Why gets a verification state of 25.000 USD per day (activated last year) rejected, when you try to payout all your remaining coins? Never exchanged anything for real and just using the service as wallet user without any bank transactions?
I never had USDT, USD or anything. Just a wallet service for me.

They will just answer you, if you use profane language and they are not doing any real service. In this case the answer was in my box after minutes. Wow, what a professional support this is! I am really scared and shocked. Is this the level of support someone should provide for customers who are giving you important values?

I have a feeling like with BTCe/WEX in the past. Cold and Dark! And it started with such "small problems". Then the behavior got more and more strange! (like now) ... and the end of the story ... everyone knows or lets say "we all mastered to forgot it".
Is Poloniex in trouble?  

Good thing: With Wex I lost 25.000 USD; but with Poloniex I really dont care this time. My friend (Attorney in U.S.) already has an email what are the next steps, like you can see my english is just good enough to tell you this warning.

This is a warning at least about the customer service of Poloniex that is not longer working in a right way; and about all the behavior and rules they came up with.
But if you see the facts, it could be all by chance, but the circumstantials are adding up:

- Canceling the transaction with bad reasons, no support answers or actions.
- Deleting the state of a full verified customer, after this customer is complaining about the transaction issues and sending the LAST REMINDER.
- Not answering the customer questions, not helping the customer or just if you escalate it you will get a useless answer.
- Giving commands, like using the APP, which is not working
- Dont let the verification process happening again; not with an official passport, not with the official ID card and even not with my official international press ID card I even could enter war zones!
- Plus the official news that Poloniex will leave the US market / Circle on 1st November 2019.
- And finally not answering or entering the task of how to compensate the customers for their loosing.

Maybe you can withdraw small amounts, a %-ratio of your total or a share without a problem, only?
Maybe you can use Poloniex as normal - who knows?
But better be carefull a bit and try to get more informed about them right now and what is happening.
While they asked you all privacy informations you will have fake names like "Luna" without a family name in the support center.

The angel seems maybe to transform into a fallen angel.

I am not very active any more. All my projects are running (well, not the one with the fire ... but dont let us talk about that ...)
I am "fine" and "full".  Those USD 2.100 are not hitting me, but I felt a responsibility to inform this community first about the "state of Poloniex" at least today.

I can proof my whole story at any time ...

@Steamtyme
Yeah, you are right. But I can be happy, because that is not part of my job to sort all that stuff 

@MyRig
Well, it was never about MyRig like you can read in my first message about that burned down container because of Halong hardware.
And starting an investigation in any internet board, even if Satoshi Nakamoto himself would appear, is not a good idea.

The game is working different.
Step one was writing "you" or the halong team a personal ticket to find a solution. Not successful, ok next step.
Step two is now making it public and giving the involved persons the last option to find a solution, but not on our investigation, time, labor or back!

Last step if we start an investigation it will be the official way and within this way you will be asked questions by the authority you better go to answer. You were the contact for America and you have the names, contacts and everything ready to serv. A personal message in here is always possible, too. My boss has enough money to fight any law case, but it is not possible to fight a law case in any country even with money. But the start in US is to find out more will be easy, but not priceless for any site.
It was never said that MyRig did any wrong action, but maybe just picked the wrong business partner - like we picked the wrong brand.  

BTCDRAK is a known pseudo - and that is not helping.
While 20 machines are burned down including the whole unit it will take to give this information by pictures we shot before. There was an easy option to keep track of us, by not closing down/deleting the ticket of us.

Anyways what should this help? Will MyRig or any insurance of "BTCDRAK" pay the 250.000 USD for it at the end of which results? And if so, why not answering our ticket before where we already included a picture of the burned down container for you? And while all data and informations of all machines (and returned boards) was already included you just have to answer us. Why not?

Before we work again like monkeys for you to bring you documents, pictures or whatever which will not been seen, please give a good reason for interacting again without a public plattform and what will be the best result for us if your investigation is successfull?

So tell me - where is this leading to if you can approve something "wrong"?

Everybody reading this mega post since the first pages will know:
I loved the idea of Halong and I knew that they are real, before most people believed it.

What I always said was: We will see what they will deliver!

RESULT:
STOP MINING AS FAST AS POSSIBLE WITH HALONG!
IT WILL START WITH FAILURE ON BOARDS AND CHIPS AND IT CAN END IN A BIG FIRE.

OUR MINING CONTAINER 3 of 3 BURNED DOWN BECAUSE OF HALONG! WE HAVE THE RESULTS ON THE START OF THE FIRE NOW!

SO BE VERY CAREFULL USING HALONG AT HOME AND WITHOUT FIRE PROTECTION!
We never had problems with Innosillicon, Bitmain or other manufacturers with that.


FINALLY!
5x Halong miners are left after 1/3 of the boards had big failures. (18x boards) They send us 5 new miners (15x boards?).

Anyways: They are done! Even if they would introduce a 100THs miner with 1000W at wall.
They showed they are unprofessional and cannot stand it.
(Important: MyRig as service partner and (whole-)seller was always 100% professional, as they tried to help as far as they can! It is not about them!)
A picture of the burned results and container can be shown public.

We waited 7 weeks to make it public, because we first contacted the support of Halong with the informations.
RESULT: DELETED TICKET

... and we had to await the official inspection report, after we got the report of the fire departement anyways.
RESULTS: The start of the fire was at place 32 to 35 (all Halong!)


Who ever is having problems like that or who is feeling that the miners are not as promised you have the option to get in touch with us in the next 4 weeks before we step up for the next moves - if Halong is not finally getting in touch with us - the customers - we are not afraid to find "Yoshi" and his team on the law way or on any other way!

250.000 USD burned down - we were very very lucky that this container was just started and not filled up.

Dont kill me all like wolves - first: I dont believe in this "Unicorn" either, but ... the scam is done very well.

Why limit one per customer? I would sell 10 to anyone if its scam (on the one hand).
But the cables are funny. Even the painting is very bad.

But then I saw: What is a 51% attack
OK! 99,9999% SCAM. Just 0,0001% hope for those who ordered and payed already 

Wahre Worte.

Ramen