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Support answered me too on twitter, sayin that they are investigating.
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RED FLAG! RED FLAG!
I have tried to pay at a gas station, paid there before at least 50 times, now the card was refused, but money are gone! Also, no transaction history whatsoever displayed, not even declined one.
Stay away, they are clearly having big, big troubles!
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BIG UPDATE
E-coin solved my issue after more than 48hrs. Good thing that everything is ok and money is back, am a little sad about their support times. Anyway, got my money and card loading was done just as normal. Thanks and please sort out your support times guys!
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No updates yet on my side.
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No answer within 30+hours is not good for any business, online or not, when it comes to users money being stuck.
Also, no blog post, no tweet, no nothing makes yourself re-consider your atitude towards them. I stick to my opinion of not using them until a reply to my ticket is made. Is simple..
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Only worked for you, did the same, support ticket + email, no answer whatsoever.
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that sounds great for me.
until then, remember:
Stop using e-coin for now, until they solve issues with missing funds!
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I propose we shall open a scam thread in the proper section.
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For me is stil the same, no ticket updates, no nothing for ~24 hrs now.
Keep your funds in other wallets until we got some answers.
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they were active on twitter like 5 hrs ago, nothin said about our issues.
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Support answers just one user and they are taking it seriously?
Funny:))
Nevermind, I'm moving to xmlgold.
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Received an automated email for not enough funds on account to complete card loading(which is strnage, since they took the money). Contacted support few hrs ago, no updates.
I've seen this before and it didn't end up well for me.
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Tried to withdraw, balance gone, money not on card!
did they turn into scam?
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Timeout by sending message CreateTransactionMsg to
Card loading is not working
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It was sent from an exchanger.
Thing is that not only one address was wrongly generated, i got ~ 20-30 bad. After some time, logout login worked fine. Was able to talk to exchanger and to send the money to good account.
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You've got problems with addy generation:
3EQq6CXbtcd3SPmQ1PWPzBWrD4XaXHChKF is not a valid address, such as all that your system generates. I sent $80 to this address, please do somehow and give me my money back.
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