Hi -

Sorry about the delay here! We've noticed a bug with Soccer games only which is causing a delay in our grading platform - our development team is working on a fix.

Please note we've settled this wager, and credited you some compensation on top of it for the poor experience here.

In the future, be sure to shoot a note over to the Support team and they'll be happy to assist (We don't always frequent the forums, especially on weekend)

Thanks for playing on https://www.bitcoinrush.io !]

Thank you. I appreciate it.
But I do have some constructive criticism when comparing your service to others I have used in the past.
Online  gambling, as you well know, is a competitive, customer focused industry.
Other sites clearly mark and highlight methods of contacting them especially when it comes to dispute resolution. And dispute resolution is dealt with fast.
If you are willing to take bets 24/7 then you have to be on hand 24/7 to help your customers.

Also, whilst it is good that 2FA is utilised during the login process, shouldn't it be utilised during the withdrawal process? Nearly every other service dealing with bitcoin does this as a matter of course.

I'll try to contact them. Keep us updated.

This is unusual for the "A" and "B" rated books.