And you made this statement based on what?
None of our players that followed our rules and conditions had any problems.

Regarding the OP, here are a couple of screenshots showing his login history on both his accounts:

 

 

We hope this will put an end to this false scam accusation!

This player had opened two accounts with us. Unfortunately for him, he forgot to change his IP and used the same IP on both his accounts - both active with deposits and placed bets. Our terms and conditions are quite clear in this matter: multi-accounting is forbidden.
We're glad this thread was brought to the public as this will hopefully prevent other players from attempting opening multiple accounts with us.

The quote of Chevas Regal was not actually randomly selected as our anti-fraud detection system also signed a connection between these two new accounts and accounts related to this thread: https://bitcointalk.org/index.php?topic=1718840.20, where the OP, bestgr, and the last poster, ioanna1990 are the same (another thread meant at attacking us).

For bestgr, ioanna1990 and Authority9 we have this message: please don't try opening any more accounts with us as they'll all have the same fate.

 1. Minimum stake has been lowered to 0.1 mBTC

 2. As requested by users, a search function has been implemented so our players can now find their favorite teams/events/players in a heart beat:

 

Hi,

@ Bitinity - Thank you for bringing up this issue with us. We will take measures to update our mobile version in order to address this. Meanwhile, we recommend using the desktop version for registration.

@ KingCoCo - Regarding the pending bet issue, we experienced a small technical bug that has been already fixed and all bets should be settled by now. Regarding the limits, as mentioned in our email, it's a temporary measure and you'll be notified once we update the limits on your account.

@ BluePlank - Thank you for your appreciation! As mentioned above, the technical issue affecting pending bets has been fixed and all bets should be settled by now.

"Do you mean the first bet is used our deposit, and after rollover 1X, the bonus can be used?" - Yes, a 1Xrollover is required from the player deposit before the bonus funds are unlocked for betting.
"BTW, I find the profile page requires ID verification, is it necessary to every player?" - Absolutely not, ID verification process is only triggered under certain circumstances and regular players won't have to undergo this process.

Actually, most of the "personal details" you mentioned above are not mandatory, they are optional (and marked as such on the registration form). The only required data is the email address, chosen username and password. ID verification process is only triggered under certain circumstances and regular players won't have to undergo the process.
Thanks for appreciating our odds, being a real bookmaker we are able to offer best odds, unlike some of our competition which simply copy consecrated fiat bookies odds and just add some margin to them, giving bitcoin players worse odds than the fiat original sportsbook!

Correct. A player can withdraw the initial deposit or part of it or winnings obtained with his initial deposit without affecting the bonus balance, even if bonus rollover was not yet achieved. Our players have two different balances: the player balance (or main balance or deposit balance) and the bonus balance. The player can at any time withdraw from player balance without affecting the bonus balance. For example, a player can perform a withdrawal from his player balance before the bonus rollover is achieved, in which case his bonus balance will remain intact and the player can keep betting from bonus balance to achieve the rollover.
Please note that a 1Xrollover is initially required from player balance before the bonus balance can be used for placing bets - this is absolutely necessary in order to avoid bonus abuse.

Not with us. The bonus balance is completely separated from your player account. You can withdraw at any time from your player account without affecting the availability or balance of your bonus account. We offer what a couple of forum users called "a real bonus".

We can confirm clicks aren't reported. However, commissions should be reported fine. This issue will be addressed with priority next week.

We have this healthy habit of deleting useless "educated" (actually pure troll posts that won't change our policy against arbers) posts from random people. The arbiter complaint is there as well as our resolution to it. We consider this enough info for potential arbitrators to decide if they want to try their luck with us. As mentioned before, anyone can feel free to start their own thread about arbitrage policies of various bookies, including us of course, but please refrain yourself from posting such oppinions on our thread.

@OP, sorry for the intrusion on your thread - a very good one actually, but we felt this forum user that we quoted deserved a final reply from us. Maybe more arbitrators will finally understand that we have a strict policy against arbitrage, and we'll retroactively void arbitrage bets once deemed as such by clear indicators.