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61  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: April 03, 2013, 09:51:19 PM
Hello Debug,

Charlie, this Gox coupon we provided is expired.

MTGOX-USD-(removed)

Mark, please direct all future questions and comments to my CEO Charlie at c(removed)m. Only he can help you now. Best of luck!

---
Sincerely,
Seth



Seriously?  It takes the CEO to reissue an expired coupon?  Sad
62  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: April 03, 2013, 09:36:50 PM
Still waiting for a PM here.  All I need is a coupon for my money to replace the one that was used by Bitinstant.
63  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: April 03, 2013, 07:36:19 PM
Any news yet Ursay?  Coins have went up about 30% since I've started my transaction.  Kinda losing money here.   Grin
64  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: April 03, 2013, 05:38:44 PM
Yeah, that's the only disappointing thing. At the volume I'm buying I'm losing about 100 bucks.
65  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: April 03, 2013, 04:27:16 PM
Haha.  No worries.  All I want to do is give you guys your percentage and buy my coins.  So should I be looking on here or in my email for a response?
66  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: April 03, 2013, 04:25:08 PM
So the thing that says Order ID isn't an order ID number??
67  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: April 03, 2013, 04:22:34 PM
The emails were in reverse order with the earliest email on the bottom.







Yes, that is correct.  You have to retrieve funds from them.

On Wed, Apr 3, 2013 at 11:41 AM, Mark Landon Measells <marklandonmeasells@gmail.com> wrote:
So you're saying Bitinstant redeemed MY coupon?  I'm confused.  I just want to buy some bit coins.  Why is this so hard?


On Apr 2, 2013, at 10:40 PM, Nat - <nat@tibanne.com> wrote:

Hello,

It has been redeemed by Bitinstant as previously stated.

On Wed, Apr 3, 2013 at 11:39 AM, Mark Landon Measells <marklandonmeasells@gmail.com> wrote:
This is not correct.  If this were redeemed I would have a positive balance in my MtGox wallet, correct?  I've tried redeeming the code multiple times and nothing has gone through.


On Apr 2, 2013, at 10:27 PM, Nat - <nat@tibanne.com> wrote:

Hello,

It has been redeemed by you, Bitinstant.

On Wed, Apr 3, 2013 at 9:01 AM, Rachel <support@bitinstant.ladesk.com> wrote:
Hi Nat,

Could you please check the validity of the Mt.Gox coupon code below? The customer says it is not valid/already used. I've cc'd the custome rin case you need any additional information.

Coupon code: MTGOX-USD-M9723-(edited for safety)

Thanks,

Rachel

---------- Forwarded message ----------
From: kirian <kirian@bellsouth.net>
Date: 2013-04-02 16:30:18
Subject: Still waiting to hear back from someone. The code I was given w...

Still waiting to hear back from someone. The code I was given was NOT correct. It says code is invalid or already used. Please help me fix this problem. I'm the first of my friends to use Bitinstant and they are waiting to buy bitcoins through your service if it goes well. At this point it's starting to seem shady. I just need the code to redeem my money. Thank you.
68  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: April 03, 2013, 03:53:02 PM
Just trying to get some help here.  I ordered from Bitinstant and used Moneygram with WalMart.  I stupidly put in my account #/Merchant ID instead of my username.  After a couple days, Bitinstant support got back to me with a coupon to redeem my funds and it had already been used.  One of the administrators from MtGox (I'm assuming) replied to BitInstant and CC'd me saying that the coupon had in fact been redeemed by BitInstant.  I just want to buy some bitcoins.  Please help...

OrderID: 6097bb72-6bd7-4383-803e-a65626bb9b47
EventID: e4a0c0f2-ad07-4fde-a81f-71cb0652e362
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