I'll wait a bit longer then. If it gets resolved I'll update this post.

I also experienced a very strange behavior. No clue if it is related.

Last week I put 50€ on my newly created account, with which I haven't traded much in the meantime, just 4 transactions in total:

4   sell   0.28050000   78.99503 €   22.15811 €   EUR   2013-04-01 15:45:34
3   buy   0.28050000   78.16500 €   21.92528 €   EUR   2013-04-01 15:29:13
2   sell   0.30000000   73.29900 €   21.98970 €   EUR   2013-03-30 17:06:02
1   buy   0.63459854   78.78997 €   50.00000 €   EUR   2013-03-28 10:32:56
 
Imagine you start from 50€ with which you buy for 50€, and then sell, buy and sell for 22€, you would expect there to be 22€ on the account, right? But my account is still empty! For the last transaction the money never arrived, although the transaction history says I sold for 22.15811€.

It all happened in a period of instability of the exchange, but my conclusion is that selling on bitcoin-24 is not safe and I'm glad that I didn't try it with a bigger amount.

Posted it earlier at:
https://bitcointalk.org/index.php?topic=166914.0  

Irwell, thanks for the links, but I don't see how exactly they relate to this problem...

On Twitter they indeed show alerts of when the service is down, but nothing special was mentioned about accounts where as a result money may have disappeared.

There is one post in the service discussion though, that suggests Bitcoin-24 to be broke:
https://bitcointalk.org/index.php?topic=166456.0

Could this be related? That would be scary...

A few days ago, I sold some of the bitcoin funds in my wallet at Bitcoin-24.
Unfortunately the transaction happened in the middle of the period of instability of the Bitcoin-24 platform on April 1st and in the end I didn't receive any Euro's on my account for the sale, but the bitcoins are gone.

The transaction appears in my transaction history with the details of the price, the date and the amount, but I've now been waiting for days for the actual payment to arrive.

Has anyone else experienced a similar problem at that moment? Did anyone else loose all the money of a transaction on Bitcoin-24 in a period of heavy traffic?
What should I do? I contacted Bitcoin-24 using the contact form in the application, so far without result.

Any help would be greatly appreciated!