im have problem in bitvest,my account can't login because im loss code 2fa dan my phone damaged,and im has many times call contact support and make ticket but not get solutions and my ticket no respons from bitvest,please help me for solutions and can login and for disable code 2fa,give me for solutions admin bitvest
Sorry to hear, but this thread is no longer monitored by any of the Bitvest admins, so you have to keep trying to contact customer service via submitting ticket, or maybe try your luck on the site's chat if you see any of the operators is active there.
How long ago have you submitted your ticket? From what people said here and from my own test, they seemed to be fairly quick in responding.
And as always, just double check if you've saved the back up code anywhere.
maybe because I often make tickets to contact support, but don't get a solution but my account and IP are permanently banned by the bitvest admin, this is unfair and very bad performance from the bitvest admin site