Your account is temporarily blocked - OKPAY

[designbuyers]

It's really not safe to use OKPAY since they disabled my account they send me message say that

"Your account is temporarily blocked"

OKPAY Security Service detected problems with your accounts that led to its temporary blocking.

What is that, my account disabled can't login to it, also i try to send support ticket find out that can't even login to it, then created support account and send them asking why my account being disabled.

I recently got balance over 1000 USD and transfer that balance same day. maybe they suspects something but I am free to transfer balance normally, I do not do anything illegal to transfer my own balance.

and besides my account is verified.



they didn't respond my ticket. so beware of them.

[Amph]

isn't better to store your balance in your bank account/debit card? or keep them in bitcoin, so you don't have to handle  all these hassles

i don't trust anymore all those paypal clone, like okpay/payza ecc....

[SpanishSoldier]

Is OkPay FIAT payment reversible in nature like PayPal ?

[twister]

isn't better to store your balance in your bank account/debit card? or keep them in bitcoin, so you don't have to handle  all these hassles

i don't trust anymore all those paypal clone, like okpay/payza ecc....

That's correct, I looked into many of them recently and when you read their help pages and FAQs you'll see there are loop-holes which can be abused to take advantage of user's funds. And they can close an account if they suspect that it is being used to launder money and freeze the funds which is what I think happened with OP's account.

[crazyivan]

What does this have to do with BTC services discussion?

[waterpile]

What does this have to do with BTC services discussion?

OKpay accepts bitcoin and there were complaints of getting their accounts locked. So, yeah its better for bitcoiners not to use this site.

[fonzie]

Please don´t do anything illegal or your account will blocked permanent!

[designbuyers]

I do not do anything illegal to transfer my own balance.

[bitboy11]

It's really not safe to use OKPAY since they disabled my account they send me message say that

"Your account is temporarily blocked"

OKPAY Security Service detected problems with your accounts that led to its temporary blocking.

What is that, my account disabled can't login to it, also i try to send support ticket find out that can't even login to it, then created support account and send them asking why my account being disabled.

I recently got balance over 1000 USD and transfer that balance same day. maybe they suspects something but I am free to transfer balance normally, I do not do anything illegal to transfer my own balance.

and besides my account is verified.



they didn't respond my ticket. so beware of them.

It is very strange that they have disabled your account. Clearly they believe that your transfer was suspicious and probably related to money-laundering despite the fact that you are verified. Perhaps the sender's account was already under review and now they associate you to it as well. All you can do now is email Support for answers.

[erikalui]

^^

Even I believe that it's the sender probably who's account was compromised or suspicious. I also have a verified OKPay account but have not received funds above $10 at a time but I don't think receiving large amounts should be a problem or is a suspicious activity for any payment processor. Probably it's the source of funds that caused this.

Please update the thread when they respond to your support ticket.

[designbuyers]

Yes, they responded.

Your account may Blocked due to several reasons including violation of OKPAY terms of use, suspicions in illegal activity, etc. Account status will remain blocked until the investigation is completed.

At this time you need to send the notarized copies of your personal documents (proof of address, proof of identity, etc.) to the following address:
OKPAY CY LTD. 22 Georgiou Griva Digheni Street, Limassol, 3106, Cyprus.

Thank you for cooperation

"Notarized" means Notarized from Cyprus Embassy

I believe when I send the documents and Notarized Documents cost more money and have to wait for mail to arrive to the destination, they will close my account anyway.

But no I will not pay money for postal and Notarized Documents to have account with unreliable and non trusted OKPAY account, that they may suspend at anytime.

[erikalui]

I don't know why they asked to send them notarized documents. They could have asked for scanned copies instead. Notarized documents do not cost a lot if you go to a reliable lawyer but try once to ask them regarding sending scanned copies as 1000 USD isn't worth losing IMO. Hope that you get your money back.

[designbuyers]

I don't know why they asked to send them notarized documents. They could have asked for scanned copies instead. Notarized documents do not cost a lot if you go to a reliable lawyer but try once to ask them regarding sending scanned copies as 1000 USD isn't worth losing IMO. Hope that you get your money back.

I did notarized documents from another embassy each document cost me 50$ ...

and those days I do not have stable income !

for me 50$ is a lot of money, unless I have a job gives me good money.

[erikalui]

I don't know why they asked to send them notarized documents. They could have asked for scanned copies instead. Notarized documents do not cost a lot if you go to a reliable lawyer but try once to ask them regarding sending scanned copies as 1000 USD isn't worth losing IMO. Hope that you get your money back.

I did notarized documents from another embassy each document cost me 50$ ...

and those days I do not have stable income !

for me 50$ is a lot of money, unless I have a job gives me good money.

Oh that's pretty expensive. Here it costs about $10 or even less. Anyways, try to contact OKPay if there is any other option and if you can send just a scanned copy of your documents which aren't notarized.

[designbuyers]

I already sent a scanned copy and my account was verified before I get any transfer

now they require that notarized copy.