Aurum Exchange not recommended...
They insist they haven't recieved money even when their own system notifies you (they don't bother to check their own system or they simply lie to you).
They states that everything is automated, definitely not true.
Email support is slow (matter of days, not hours) and even threatens you and treats you arrogantly.
When you at last get your money, they are not able to give you reason for delay nor the apology... Hypocrites...
Definitely not worth the fees.
While I've not needed their services in a little while, I've used aurum many times in the past with excellent results. I've contacted support, and been taken care of quite promptly. Aurumxchange is also a member of the bitcoin-otc WoT in good standing.
I'm quite sure that they've tried to rectify the situation, but I can see that carlos is probably at least as difficult a customer as I can be.
Further, scrolling up to see that carlos' problem has stemmed from interaction with LR, I can say I'm not surprised. Liberty Reserve has had a considerable string of troubles of late.
It appears, from carlos' statement that he's received funds from aurumxchange, but remains unhappy. My bet is that he should be unhappy with Liberty Reserve's performance more than aurumxchange's performance.
Just my coupla satoshis while I play through.
