How Possible that Lost my BCH inside Blockchain.info

[Trajan_]

So guys I dont know how I fucked the things up. Previously I had my BTC and BCH(around 150$ bitcoin cash) in my 2 addresses and then a "Damn" warning from Blockchain.info tell me to transfer the funds to the main wallet address so I proceeded and  made a transaction to the new "My Bitcoin wallet " address and took me around 30$ dollar fees but when I looked for the my Bitcoin Cash balance I saw nothing , zero balance. How the fuck can I claim back them or is possible  I have lost them forever?
Pls comment below if any of you from community can Help me.

[pooya87]

how did you create this "new My Bitcoin wallet" which you transferred your bitcoins to? and when did you do the transfer?

blockchain.info is known to have bugs and their BCH wallet is new so there may be some issues.
if you transferred your bitcoin after the fork then your BCH is still in your old keys and if you transferred it before, then BCH is in the new keys. as long as you have the keys you have both BCH and BTC.

my guess is that when they imported your wallet into BCH wallet, they did it only for one wallet and not the other (the new My Bitcoin Wallet that you created).
contact support and ask them for help but first check your BCH balance here: https://bitcoincash.blockexplorer.com/ to make sure you really have them.

[Trajan_]

how did you create this "new My Bitcoin wallet" which you transferred your bitcoins to? and when did you do the transfer?

blockchain.info is known to have bugs and their BCH wallet is new so there may be some issues.
if you transferred your bitcoin after the fork then your BCH is still in your old keys and if you transferred it before, then BCH is in the new keys. as long as you have the keys you have both BCH and BTC.

my guess is that when they imported your wallet into BCH wallet, they did it only for one wallet and not the other (the new My Bitcoin Wallet that you created).
contact support and ask them for help but first check your BCH balance here: https://bitcoincash.blockexplorer.com/ to make sure you really have them.

You right man its seems a bug, now that my Wallet get updated the amount of my BCH is available right there. I have a question About Bitcoin Gold How to claim them from blockchain?!! I see tutorials with the Coinomi but is that safe?

[Sutters Mill]

how did you create this "new My Bitcoin wallet" which you transferred your bitcoins to? and when did you do the transfer?

blockchain.info is known to have bugs and their BCH wallet is new so there may be some issues.
if you transferred your bitcoin after the fork then your BCH is still in your old keys and if you transferred it before, then BCH is in the new keys. as long as you have the keys you have both BCH and BTC.

my guess is that when they imported your wallet into BCH wallet, they did it only for one wallet and not the other (the new My Bitcoin Wallet that you created).
contact support and ask them for help but first check your BCH balance here: https://bitcoincash.blockexplorer.com/ to make sure you really have them.

You right man its seems a bug, now that my Wallet get updated the amount of my BCH is available right there. I have a question About Bitcoin Gold How to claim them from blockchain?!! I see tutorials with the Coinomi but is that safe?

I believe you can only claim bitcoin gold by getting your bitcoin private key and importing it into a bitcoin gold wallet, but be careful. If you have malware once your private key is exposed it can instantly steal your coins, but if your computer is safe be careful about what bitcoin gold wallet you download as if it's a dodgy one it can steal your gold and your bitcoin. I would make sure you've got a legit wallet first and then just test it out with a small amount to start with. If it goes ok then you're probably safe but please make sure you know what you're doing as you can easily lose both sets of coins so just ask yourself is it all worth it.

[Trajan_]

how did you create this "new My Bitcoin wallet" which you transferred your bitcoins to? and when did you do the transfer?

blockchain.info is known to have bugs and their BCH wallet is new so there may be some issues.
if you transferred your bitcoin after the fork then your BCH is still in your old keys and if you transferred it before, then BCH is in the new keys. as long as you have the keys you have both BCH and BTC.

my guess is that when they imported your wallet into BCH wallet, they did it only for one wallet and not the other (the new My Bitcoin Wallet that you created).
contact support and ask them for help but first check your BCH balance here: https://bitcoincash.blockexplorer.com/ to make sure you really have them.

You right man its seems a bug, now that my Wallet get updated the amount of my BCH is available right there. I have a question About Bitcoin Gold How to claim them from blockchain?!! I see tutorials with the Coinomi but is that safe?

I believe you can only claim bitcoin gold by getting your bitcoin private key and importing it into a bitcoin gold wallet, but be careful. If you have malware once your private key is exposed it can instantly steal your coins, but if your computer is safe be careful about what bitcoin gold wallet you download as if it's a dodgy one it can steal your gold and your bitcoin. I would make sure you've got a legit wallet first and then just test it out with a small amount to start with. If it goes ok then you're probably safe but please make sure you know what you're doing as you can easily lose both sets of coins so just ask yourself is it all worth it.

Thnx for your advise I will make sure to research well good BTG wallet to claim them, I was a HODLer since I bought with only 30$ my first bitcoins in autumn 2014 when the price was in range of 200$~350$ and I did not sell them for 3 years in the row, now the price sky rocked, grabbed my attention with the value of 1300$ of my  BTC wallet and 230$ BCH , and I purchased my first Hashflare cloud mining contract for 1100$ and hope to learn trading crypto in the future.