In the past, I used them and never failed to receive any funds so most likely what's happening in your case, is related to recent
https://blockchain.info/unconfirmed-transactions in which was over 30K the other day and that made many transactions (even with standard fees delay) confirm in longer time than usual since there was a spam attack of many sending transactions with less fees than required but it's getting better now and conditions are improved than the other day and you should expect it to get sorted out. Could you post the
BTCitcoin address you used so we could check everything?
Maybe its could be the reason but till now i still have 3 pending payment from them
here is my address i used with them and is it on
http://blockchain.info : 13ok2qFHF8d1PJMsP7GNgUS1hyFftirwvf
do u think guys that shall I move to
https://xapo.com or ?
thanks for ur help