xapo wallet problem

[hope4u]

i never face any problem related to xapo wallet, i really like it.

[Digitalbitcoin]

Hello guys.
I am facing a problem with xapo wallet.When I try to send coins it says unable to send.I also uploaded my identity proof.What can I do now? Can I directly mail to support to move my coins as I don't want to use their service again?

Well will glad to help you out from this trouble, but for this will need few more information as

1) how much amount you have currently in wallet ?
2) How much amount you wish to send to other wallet ?


This information is necessary because, if you are sending more amount that actual amount have in wallet, such transaction cannot be completed.

To make transaction of deposit or withdrawal it needs fee for miner to verify transactions on block but if fee is not getting adjust or exceeds total balance have in account such transaction cannot be completed in network. Some times it may never get verified.

[Yutikas_11920]

i never face any problem related to xapo wallet, i really like it.

It's a good thing ", it means you already know and understand well in storage and also deals in the xapo. Maybe the OP is experiencing a pretty serious problem, so he made this thread with the intention that he be more savvy to deal with the problem. And I think that the real problem you were less praying and praying

[Kprawn]

Never use both xapo and coinbase as both seems to moniter all of the transaction and also place lots of limitation before you verify your identity. Why not try electrum or blockchain.info wallets as i am using them from start without any verification requirement. Try your luck sending support ticket to xapo support, hope you will get your problem solved.

They have to adhere to the KYC/AML regulations or they will not be allowed to operate. So in a sense you cannot blame them for blocking some

accounts that are not verified. OP, did not mention if it was working before this latest transaction or if this was the first transaction he did on this

service. 

[Supercrypt]

I'm also a Xapo user. Once I had some minor problems when I had to send some extra data to verify my identity and at that time my access to the account was limited. But that was fixed soon and the customer support was good. So, I suggest to contact them, they will tell you waht is the problem and what you should do about it.

Same here. Although I've only been using their service for half a year. I really like the fact that they cover up the transaction fees so you don't have to lose anything, especially because I use xapo for small but frequent transactions. Having to pay for all those transactions might have already accumulated for so much already.

[mobilestrike]

log out from there and wait a few days, and after a few days you will see that your xapo wallet will work better, it often occur to me also, but within a few days it started to work again.

[Blowon]

log out from there and wait a few days, and after a few days you will see that your xapo wallet will work better, it often occur to me also, but within a few days it started to work again.

There problem not about xapo error for now moment. But him need to valid proof identity information. xapo the one site have to right information when register, there for advantages fitures like you have order debet card with xapo.

[buxlover]

I am using xapo or a long time, i don't see any problem with that. But i have introduced some friends. some of them have many problems because they used fake information while creating, to change those is tedious process with xapo

Even if you have some legit reasons to change some details, making that happen will take more time from you

As i say xapo is fine i you use it as it is from the registration date. if you try to change any of the details, you have go through more tedious process

[zenitzz]

Never use both xapo and coinbase as both seems to moniter all of the transaction and also place lots of limitation before you verify your identity. Why not try electrum or blockchain.info wallets as i am using them from start without any verification requirement. Try your luck sending support ticket to xapo support, hope you will get your problem solved.

Yes it looks now several online bitcoin wallet service began monitoring every transaction made by users and it really is contrary to the nature of bitcoin that is anonymous.