Even their support is worst i used to use them for few months to exchange my bitcoin to perfect money but after my withdraw get stucked for few days i started searching for alternative solutions and find one automatic exchanger which works quite as i expected. Dealing with yobit is complete disaster, they are just a good way for new coins to get listed in first exchanger, other than that after listing they even don't provide support to those coin developers.
Well yeah there are a lot of yobit users are complaning about their support and upon using yobit when I have problem.
Likewise from withdrawing the funds I have to them what happened is it has been delayed for a lot of hours and I don't know.
But upon complaining to yobit, what happened is that I got no reply for days.
And in the end, my transaction became successful without getting any reply from their support.