Did I lose all my ETC?

[joerazor]

After the hardfork, I wanted to split my ETC and ETH since I had around 5000ETH in my mist wallet.

I heard that poloniex supports splitting so I tested with a 10 transfer from my mist wallet to Poloniex and was happy to see that I did get 10ETH and 10ETC on my wallets in Poloniex.

This was when I transferred the remaining 4990 ETH to Poloniex, but this time I did not get any of my ETC and ONLY saw my ETH balance on Poloniex add up the transferred 4990 ETH.

I have tried emailing Poloniex several times about the missing ETC but they never respond. (Sad to see how the biggest Crypto exchange has such terrible customer support)

Did I lose all my ETC?? Is there any way I can get it back?

I would appreciate any help. I hope my 4990 ETC did not just disappear in thin air

[spartak_t]

I'm not sure that Poloniex are the ones to blame and you should probably share more details on what happened (txid's, etc..). Anyway, I notified Poloniex about this thread: https://twitter.com/FAILCommunity/status/773106176330461184

[sana9826]

https://twitter.com/FAILCommunity/status/773106176330461184
retweeted, good luck