transaction confirmed but balance unaccessable

[StevenMichaels]

 I sent through some bitcoins and the transaction has been confirmed on blockchain 14 times but I am unable to withdraw the bitcoins nor is there any record of the transaction occurring on my account. Can anyone help?

[cr1776]

I sent through some bitcoins and the transaction has been confirmed on blockchain 14 times but I am unable to withdraw the bitcoins nor is there any record of the transaction occurring on my account. Can anyone help?

What account?  What web site? 

[bL4nkcode]

I sent through some bitcoins and the transaction has been confirmed on blockchain 14 times but I am unable to withdraw the bitcoins nor is there any record of the transaction occurring on my account. Can anyone help?

Will you tell us what web wallet service you use to send and what website also you use to receive that coin. I guess there's no user can help you here, make a ticket support to that receiving website and include your TXID.