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Author Topic: blockchain page loading problem?  (Read 441 times)
ohgud007 (OP)
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March 27, 2017, 08:55:35 AM
 #1

please i`m having a issue with blockchain page and all transactions is not loading...i have balance in my wallet...problem just with me or with you all..??

i have try on chrome and mozila...both have same problem...

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NeuroticFish
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March 27, 2017, 09:16:51 AM
 #2

Somebody else has a similar problem, it looks: https://bitcointalk.org/index.php?topic=1844210.0
If you have the private key(s), import into a local simple wallet. Else.. you will have to wait and maybe contact blockchain.info ...

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ohgud007 (OP)
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March 27, 2017, 09:21:41 AM
 #3

i cant see anything bro....i cant get private key also.....

how to recover my funds now?
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March 27, 2017, 09:24:37 AM
 #4

i cant see anything bro....i cant get private key also.....

how to recover my funds now?

Since other people seem to experience the same problems, there are only 2 things you can possibly do:
- wait
- contact blockchain.info's support

I know it's to late now, but in the future, don't store any funds on exchanges or online wallets...

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ohgud007 (OP)
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March 27, 2017, 09:36:24 AM
 #5

How i can wait?...

i have 45k$ in my wallet....how someone can stole my funds...
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March 27, 2017, 09:43:45 AM
 #6

How i can wait?...

i have 45k$ in my wallet....how someone can stole my funds...

Sorry to hear that, but the thing is: only blockchain.info can help you out. They're a private company providing free online wallets, so if they mess up, the only ones that can help you is them... so you can either wait untill they fix their problems, or you can contact their support.

If you have $45k in BTC, i'd strongly suggest purchasing a hardware wallet like a trezor or a ledger nano S to store your funds instead of a free online wallet. This advice doesn't help you right now, but i hope it'll help you once blockchain.info resolves their problem.

BTW: there is a very reasonable chance it's just a backend problem at blockchain.info, so there is a really big chance you're not being robbed and your funds will re-appear in a couple of hours/days... But since i'm not a blockchain.info employee, there is no way i can say this for sure... I can just give you some input based on previous posts from people having problems with blockchain.info's wallets.

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ohgud007 (OP)
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March 27, 2017, 10:42:37 AM
 #7

How i can wait?...

i have 45k$ in my wallet....how someone can stole my funds...

Sorry to hear that, but the thing is: only blockchain.info can help you out. They're a private company providing free online wallets, so if they mess up, the only ones that can help you is them... so you can either wait untill they fix their problems, or you can contact their support.

If you have $45k in BTC, i'd strongly suggest purchasing a hardware wallet like a trezor or a ledger nano S to store your funds instead of a free online wallet. This advice doesn't help you right now, but i hope it'll help you once blockchain.info resolves their problem.

BTW: there is a very reasonable chance it's just a backend problem at blockchain.info, so there is a really big chance you're not being robbed and your funds will re-appear in a couple of hours/days... But since i'm not a blockchain.info employee, there is no way i can say this for sure... I can just give you some input based on previous posts from people having problems with blockchain.info's wallets.

ThankYou very much for your kind reply...

Really appreciate...

i have to wait
ohgud007 (OP)
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March 28, 2017, 05:00:23 PM
 #8

my problem still same...someone know why?
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March 28, 2017, 06:52:16 PM
 #9

my problem still same...someone know why?
Have you cleared your browser cache? Most of the time this issue arises due to your browser. I am easily accessing my funds in blockchain.info right now.

Do you have made any backups? If you have than you can import your old wallet to new one.

 
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ohgud007 (OP)
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March 28, 2017, 08:07:04 PM
 #10

Thank You very much guys for help...

Okay so i contacted with blockchain support....they ask my xpub code...so i send them and they resolve the problem...

Thanks and Cheers!....

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March 28, 2017, 10:55:03 PM
 #11

No problems here, Guess you have to sit it out.

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March 28, 2017, 10:59:09 PM
 #12

Thank You very much guys for help...

Okay so i contacted with blockchain support....they ask my xpub code...so i send them and they resolve the problem...

Thanks and Cheers!....


That's goid to hear that they solved this problem $45k is really huge amount @mocacinno is right, a hardware wallet is a better place to store those funds. But if you don't want to buy that thing you can use desktop wallet, and I recommend electrum desktop wallet just make sure that your PC is fully secured with anti-virus.
And maybe you can lock this thread also as your problem was solved already. Thanks.
ohgud007 (OP)
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March 29, 2017, 07:34:52 AM
 #13

Thank You very much guys for help...

Okay so i contacted with blockchain support....they ask my xpub code...so i send them and they resolve the problem...

Thanks and Cheers!....


That's goid to hear that they solved this problem $45k is really huge amount @mocacinno is right, a hardware wallet is a better place to store those funds. But if you don't want to buy that thing you can use desktop wallet, and I recommend electrum desktop wallet just make sure that your PC is fully secured with anti-virus.
And maybe you can lock this thread also as your problem was solved already. Thanks.

For sure i will use desktop wallet..

Thread solved and Locked
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