thank you frodocooper.
i guess you can tell i'm a noob but thanks for your suggestion.
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i saw several different types of firmware updates. any idea how do i identify which one is correct for my S7 ?
really appreciate your response and help....
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You're welcome, billybit. We all gotta start somewhere
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I'm as clueless as you when it comes to deciding which firmware is the right one for your S7
![Sad](https://bitcointalk.org/Smileys/default/sad.gif)
; I use Canaan's AvalonMiner 741 and have no experience with Bitmain's AntMiners. Hopefully someone with proficiency in dealing with AntMiners might be able to help you out with that.
Nevertheless, Bitmain does have a user guide for the S7 here:
https://shop.bitmain.com/files/download/Antminer%20S7%20user%20guide.pdf. Perhaps it might be a good idea to first check what is your S7's current firmware version (section 7.3, page 11 of the user guide), and try installing the most similar firmware you can find on Bitmain's S7 firmware page.
What I'd do is to try resetting the S7 (section 7.4, page 11 of the user guide) first, before attempting any reinstallation of firmware. Best to reach out to Bitmain support if resetting the S7 doesn't work, as you might open up a can of worms (e.g. bricking the S7) if the firmware reinstallation goes wrong.