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Bitcoin Forum > Bitcoin > Bitcoin Technical Support > What to do, if transaction didn´t receive recipient (wallet to wallet)
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Esrante (OP)
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May 19, 2017, 07:51:45 AM
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Hi,
i sent 19 hours ago BTC from my jaxx to another BTC adress and still nothing arrived and 0 conformations. What can I do if still nothing happens? Thank you so much for helping. I just want to know, whom to contact in that case...
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May 19, 2017, 08:08:09 AM
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Quote from: Esrante on May 19, 2017, 07:51:45 AM
Hi,
i sent 19 hours ago BTC from my jaxx to another BTC adress and still nothing arrived and 0 conformations. What can I do if still nothing happens? Thank you so much for helping. I just want to know, whom to contact in that case...

Could you post the transaction id? Usually these problems are caused by insufficient fees, but we can only be sure if we can examine the transaction.
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