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Author Topic: Bitcoin Core Issues  (Read 659 times)
Hhampuz (OP)
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May 25, 2017, 05:55:37 PM
 #1

So I recently sold my Stationary PC to purchase a laptop. This is a high-end laptop and I decided to download core and the entire chain on it as I've used Core for a while and do feel at home with it.^

Now to the issue:

It is crashing..A lot. I can start it up once I've opened up my laptop and it can instantly crash while loading in the chain. Sometimes I have to restart it several times before it fully loads and functions.
It is slow.. I can have the wallet up and move between Send/Transactions and it just lags out. I can right-click on a specific transaction to get TxID or something else and it just lags out, can sometimes take up to 30seconds before the options show. Sometimes when I have it minimized and want to open it, it takes 30-60seconds before it pops up.

So what can the issue be? I never had these problems on my Stationary PC. I've deleted everything and re-installed it twice but the issues persist. I have no other issues with this laptop and can run games/other powerful programs without issues.

Any and all help is appreciated.

jackg
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May 25, 2017, 07:41:13 PM
 #2

So I recently sold my Stationary PC to purchase a laptop. This is a high-end laptop and I decided to download core and the entire chain on it as I've used Core for a while and do feel at home with it.^

Now to the issue:

It is crashing..A lot. I can start it up once I've opened up my laptop and it can instantly crash while loading in the chain. Sometimes I have to restart it several times before it fully loads and functions.
It is slow.. I can have the wallet up and move between Send/Transactions and it just lags out. I can right-click on a specific transaction to get TxID or something else and it just lags out, can sometimes take up to 30seconds before the options show. Sometimes when I have it minimized and want to open it, it takes 30-60seconds before it pops up.

So what can the issue be? I never had these problems on my Stationary PC. I've deleted everything and re-installed it twice but the issues persist. I have no other issues with this laptop and can run games/other powerful programs without issues.

Any and all help is appreciated.

Can you post the part of the debug.log file where the program crashes? Ther may be clues into there as to why it is.
Do you have a large number of processes running as background applications from things like games and other applications that can sometimes leave a background app open (which can be detected by running tasklist or taskmgr>processes if it's windows). As these may cause large amounts of lag to things such as ram and other hardware that is required.
How much spare hard drive space do you have free normally and if you look at resource management (such as cpu usage charts) are there any large spikes before the program crashes?
Hhampuz (OP)
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May 25, 2017, 07:44:56 PM
 #3

So I recently sold my Stationary PC to purchase a laptop. This is a high-end laptop and I decided to download core and the entire chain on it as I've used Core for a while and do feel at home with it.^

Now to the issue:

It is crashing..A lot. I can start it up once I've opened up my laptop and it can instantly crash while loading in the chain. Sometimes I have to restart it several times before it fully loads and functions.
It is slow.. I can have the wallet up and move between Send/Transactions and it just lags out. I can right-click on a specific transaction to get TxID or something else and it just lags out, can sometimes take up to 30seconds before the options show. Sometimes when I have it minimized and want to open it, it takes 30-60seconds before it pops up.

So what can the issue be? I never had these problems on my Stationary PC. I've deleted everything and re-installed it twice but the issues persist. I have no other issues with this laptop and can run games/other powerful programs without issues.

Any and all help is appreciated.

Can you post the part of the debug.log file where the program crashes? Ther may be clues into there as to why it is.
Do you have a large number of processes running as background applications from things like games and other applications that can sometimes leave a background app open (which can be detected by running tasklist or taskmgr>processes if it's windows). As these may cause large amounts of lag to things such as ram and other hardware that is required.
How much spare hard drive space do you have free normally and if you look at resource management (such as cpu usage charts) are there any large spikes before the program crashes?

I'll take a look at the debug.log file and post some information here if you'd be so kind to look through it.
The client has crashed both when I have other processes running (background programs like games etc.) and with closing down everything else just leaving the core to do it's work.
I have a 1000GB HDD that I placed the Client and Chain on. Currently have around 800GB free space on that one. I have my OS on a SSD.
I've checked if there are any spikes etc through the task manager when a crash occurs but there's not a lot of difference.

As you probably can tell it sounds confusing.. I see no reason for it to crash.

Will sort with the debug.log tomorrow and post it.

Hhampuz (OP)
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May 26, 2017, 05:37:43 PM
 #4

Can I publicly post the entire debug file? In case there is any sensitive information in it I'd not like to share it for everyone to see. Alternatively I could continue with this issue in PM's and share the file with you there. Either way please do let me know as I'm getting tired of it crashing. (Small note, it has not crashed today even though I've been running the ETH Mist wallet in the background and syncing the chain).

jackg
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May 27, 2017, 11:07:07 AM
 #5

Can I publicly post the entire debug file? In case there is any sensitive information in it I'd not like to share it for everyone to see. Alternatively I could continue with this issue in PM's and share the file with you there. Either way please do let me know as I'm getting tired of it crashing. (Small note, it has not crashed today even though I've been running the ETH Mist wallet in the background and syncing the chain).

You should be able to post the entire file here (many people do).
You might want to obfuscate the IP addresses in it. I don't think there's any other sensitive information in it.
If it crashes again. Then send me a PM with that program session. And I'll try to find the problem unless you can get a rough time of when it crashed recently.
Hhampuz (OP)
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May 31, 2017, 08:55:17 PM
 #6

Can I publicly post the entire debug file? In case there is any sensitive information in it I'd not like to share it for everyone to see. Alternatively I could continue with this issue in PM's and share the file with you there. Either way please do let me know as I'm getting tired of it crashing. (Small note, it has not crashed today even though I've been running the ETH Mist wallet in the background and syncing the chain).

You should be able to post the entire file here (many people do).
You might want to obfuscate the IP addresses in it. I don't think there's any other sensitive information in it.
If it crashes again. Then send me a PM with that program session. And I'll try to find the problem unless you can get a rough time of when it crashed recently.

Small update:

I've opened and closed the Core client daily now for the last 4 days and have not had a single issue. So whatever it was that caused the crashes seems to have settled itself, strangely enough.

I guess I should just stay happy and not care too much about it. If I ever have issues in the future I hope it's fine that I PM you with log files etc. And thank you for offering assistance.

jackg
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June 04, 2017, 10:45:51 PM
 #7

Can I publicly post the entire debug file? In case there is any sensitive information in it I'd not like to share it for everyone to see. Alternatively I could continue with this issue in PM's and share the file with you there. Either way please do let me know as I'm getting tired of it crashing. (Small note, it has not crashed today even though I've been running the ETH Mist wallet in the background and syncing the chain).

You should be able to post the entire file here (many people do).
You might want to obfuscate the IP addresses in it. I don't think there's any other sensitive information in it.
If it crashes again. Then send me a PM with that program session. And I'll try to find the problem unless you can get a rough time of when it crashed recently.

Small update:

I've opened and closed the Core client daily now for the last 4 days and have not had a single issue. So whatever it was that caused the crashes seems to have settled itself, strangely enough.

I guess I should just stay happy and not care too much about it. If I ever have issues in the future I hope it's fine that I PM you with log files etc. And thank you for offering assistance.

sorry, i've been offline for a while...
It's great to hear that your client is working again now.
If you have any more problems then post them in a new thread here or PM me the log files and I'll have a look and see if it's anything I can help with.

Maybe an operating system update or the core stabalised itself better on your computer so the errr should not persist anymore.
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