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Bitcoin Forum > Economy > Marketplace > Service Discussion > Exchanges >  CEX.IO lost my 8.46.. ETH
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Max7001 (OP)
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December 11, 2017, 08:53:02 PM
 #1
hello

I sent an ETH transaction (8.46.. ETH) to CEX.IO from BITSTAMP 1 month ago and it has never arrived. CEX.IO  is giving no support on it at all... Did anyone got same problem? How did you solved?
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December 11, 2017, 11:08:16 PM
 #2
Quote from: Max7001 on December 11, 2017, 08:53:02 PM
Did anyone got same problem?

I saw some people complaining about the services provided by cex, I do not use their service much, but I am worried when I see these cases because I want to use their service a lot. Is really a very annoying situation that you are going through


Quote from: Max7001 on December 11, 2017, 08:53:02 PM
How did you solved?

you can get in touch with this guy @CEX he is very active in the forum and has help a lot and I hope he help you
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December 15, 2017, 12:31:00 PM
 #3
We are sorry to hear that you have experienced such problems. Could you, please, provide us with your User ID or support ticket number so that we could help you solve the issue?
Thank you for understanding and patience.
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