Unable to login into BTC-e Support desk

[krileayn]

I am unable to signup to the BTC-e support desk after successfully registering on the trading site .


This is the process I followed

1) Register on btc-e.com with email
2) Receive Email to confirm account
3) Account confirmed
4) Click on support link to upload verification document
5) Arrive at support.btc-e1.com with login screen

There is a login screen but no "Signup" button. I have not received any email from btc-e with support desk login credentials.
Any help appreciated.

[SHawk]

I am unable to signup to the BTC-e support desk after successfully registering on the trading site .


This is the process I followed

1) Register on btc-e.com with email
2) Receive Email to confirm account
3) Account confirmed
4) Click on support link to upload verification document
5) Arrive at support.btc-e1.com with login screen

There is a login screen but no "Signup" button. I have not received any email from btc-e with support desk login credentials.
Any help appreciated.

You will need to visit https://support.btc-e1.com and subscribe to it, this is a form of registration and it is different from the main account but you must use the same email address.

Let me know if this helps.

[krileayn]

Thank you so much, sorted.

Send me your bitcoin address I'll send a few bob your way in thanks

[SHawk]

Thank you so much, sorted.

Send me your bitcoin address I'll send a few bob your way in thanks

I have sent my btc address to you through the private message.

i would have missed this opportunity if not that i am watching this thread and that is a lesson for other forum users.

Thank you.