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Reox (OP)
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June 13, 2017, 10:11:52 AM
Last edit: July 08, 2017, 10:29:08 AM by Reox |
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RESOLVED.
It's not their problem. A Correspondent bank was holding money. I thought they are scammer.
They helped. They are just writing late.
(Sorry for my english)
How can i solved?
First, I talked with retired bank manager.
Do you want to learn is btc-e lying or problem about our bank?
Go to your bank branch. (the branch where you created an account) (the branch must be that.)
Told them "i talked with Nibank (NATIONAL INVESTMENT BANK OF MONGOLIA)(This is btc-e bank)
and they told me it didn't arrived their bank. and problem about correspondent bank."
You need to tell that to them because they are not searching money .(to our bank)
(I talked with nibank yesterday but i couldn't take response yet.)
and request this "MT-19x Queries message sent to correspondent bank." (MT-19x can change, its about your swift message.)
They can take fee but you will learn where is the money.
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magneto
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June 13, 2017, 10:23:16 AM |
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hello
i sent $20.000 14 days ago and they are not answering my ticket.
i hope they will give. im just waiting.
If you look onto the scam accusation section of the forum which is where you posted this thread on - you'll see that there are a lot of other people complaining about the same issue. So it's definitely not just you, others are in the same boat too. Although you're probably telling the truth, we need more info from you. Please follow this scam report format, alongside proof of any communication/deposit. [b][color=black]What happened:: [/color][/b]
[b][color=black]Scammers Profile Link: [/color][/b]
[b][color=black]Reference Link: [/color][/b]
[b][color=black]Amount Scammed: [/color][/b]
[b][color=black]Payment Method: [/color][/b]
[b][color=black]Proof of Payment: [/color][/b]
[b][color=black]PM/Chat Logs: [/color][/b]
[b][color=black]Additional Notes: [/color][/b] I think that most of the other cases got resolved eventually but it took a long time. It's not a good idea to deal with BTC-e with bank wire at all, in fact the only place i would trust my funds with is probably localbitcoins while buying with bank wire because so many things can go wrong. |
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truongdhnh
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June 13, 2017, 10:27:41 AM |
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hello
i sent $20.000 14 days ago and they are not answering my ticket.
i hope they will give. im just waiting.
BTC-E handles millions of dollars on a daily basis. So, I think they are known for slow support. |
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Reox (OP)
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June 13, 2017, 10:49:21 AM |
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hello
i sent $20.000 14 days ago and they are not answering my ticket.
i hope they will give. im just waiting.
If you look onto the scam accusation section of the forum which is where you posted this thread on - you'll see that there are a lot of other people complaining about the same issue. So it's definitely not just you, others are in the same boat too. Although you're probably telling the truth, we need more info from you. Please follow this scam report format, alongside proof of any communication/deposit. [b][color=black]What happened:: [/color][/b]
[b][color=black]Scammers Profile Link: [/color][/b]
[b][color=black]Reference Link: [/color][/b]
[b][color=black]Amount Scammed: [/color][/b]
[b][color=black]Payment Method: [/color][/b]
[b][color=black]Proof of Payment: [/color][/b]
[b][color=black]PM/Chat Logs: [/color][/b]
[b][color=black]Additional Notes: [/color][/b] I think that most of the other cases got resolved eventually but it took a long time. It's not a good idea to deal with BTC-e with bank wire at all, in fact the only place i would trust my funds with is probably localbitcoins while buying with bank wire because so many things can go wrong. I didn't because i read like this topic and they wrote about banned and i scared but i corrected, thanks. hello
i sent $20.000 14 days ago and they are not answering my ticket.
i hope they will give. im just waiting.
BTC-E handles millions of dollars on a daily basis. So, I think they are known for slow support. I know but since several days , i'm seeing like this topic, i wasn't writing anyhing but i wrote for other people. (if btc-e will down) thanks for your answer |
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magneto
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June 13, 2017, 11:02:41 AM |
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hello
i sent $20.000 14 days ago and they are not answering my ticket.
i hope they will give. im just waiting.
If you look onto the scam accusation section of the forum which is where you posted this thread on - you'll see that there are a lot of other people complaining about the same issue. So it's definitely not just you, others are in the same boat too. Although you're probably telling the truth, we need more info from you. Please follow this scam report format, alongside proof of any communication/deposit. [b][color=black]What happened:: [/color][/b]
[b][color=black]Scammers Profile Link: [/color][/b]
[b][color=black]Reference Link: [/color][/b]
[b][color=black]Amount Scammed: [/color][/b]
[b][color=black]Payment Method: [/color][/b]
[b][color=black]Proof of Payment: [/color][/b]
[b][color=black]PM/Chat Logs: [/color][/b]
[b][color=black]Additional Notes: [/color][/b] I think that most of the other cases got resolved eventually but it took a long time. It's not a good idea to deal with BTC-e with bank wire at all, in fact the only place i would trust my funds with is probably localbitcoins while buying with bank wire because so many things can go wrong. I didn't because i read like this topic and they wrote about banned and i scared but i corrected, thanks. hello
i sent $20.000 14 days ago and they are not answering my ticket.
i hope they will give. im just waiting.
BTC-E handles millions of dollars on a daily basis. So, I think they are known for slow support. I know but since several days , i'm seeing like this topic, i wasn't writing anyhing but i wrote for other people. (if btc-e will down) thanks for your answer First of all, don't be scared to release some information public so that people can discuss it. In fact by releasing this information public you are creating pressure on the company in question, and therefore upping your chances of getting credited in your account. $20,000 is no small amount though. Did you ever deposited onto their site before this instance or is this your first time depositing? If it is your first time depositing, take this as a lesson learned. Always test out if the deposit works before you deposit such a big amount, and even if it does work, try to split the amounts into smaller increments. The screenshots suggest to me that they are indeed ignoring your request. #truongdhnh BTC-e does handle millions of dollars on a daily basis but that doesn't mean they are legit. Just like poloniex they're constantly holding up deposits and withdrawals and i wouldn't recommend them to anyone. |
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Reox (OP)
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June 13, 2017, 11:07:25 AM |
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hello
i sent $20.000 14 days ago and they are not answering my ticket.
i hope they will give. im just waiting.
If you look onto the scam accusation section of the forum which is where you posted this thread on - you'll see that there are a lot of other people complaining about the same issue. So it's definitely not just you, others are in the same boat too. Although you're probably telling the truth, we need more info from you. Please follow this scam report format, alongside proof of any communication/deposit. [b][color=black]What happened:: [/color][/b]
[b][color=black]Scammers Profile Link: [/color][/b]
[b][color=black]Reference Link: [/color][/b]
[b][color=black]Amount Scammed: [/color][/b]
[b][color=black]Payment Method: [/color][/b]
[b][color=black]Proof of Payment: [/color][/b]
[b][color=black]PM/Chat Logs: [/color][/b]
[b][color=black]Additional Notes: [/color][/b] I think that most of the other cases got resolved eventually but it took a long time. It's not a good idea to deal with BTC-e with bank wire at all, in fact the only place i would trust my funds with is probably localbitcoins while buying with bank wire because so many things can go wrong. I didn't because i read like this topic and they wrote about banned and i scared but i corrected, thanks. hello
i sent $20.000 14 days ago and they are not answering my ticket.
i hope they will give. im just waiting.
BTC-E handles millions of dollars on a daily basis. So, I think they are known for slow support. I know but since several days , i'm seeing like this topic, i wasn't writing anyhing but i wrote for other people. (if btc-e will down) thanks for your answer First of all, don't be scared to release some information public so that people can discuss it. In fact by releasing this information public you are creating pressure on the company in question, and therefore upping your chances of getting credited in your account. $20,000 is no small amount though. Did you ever deposited onto their site before this instance or is this your first time depositing? If it is your first time depositing, take this as a lesson learned. Always test out if the deposit works before you deposit such a big amount, and even if it does work, try to split the amounts into smaller increments. The screenshots suggest to me that they are indeed ignoring your request. #truongdhnh BTC-e does handle millions of dollars on a daily basis but that doesn't mean they are legit. Just like poloniex they're constantly holding up deposits and withdrawals and i wouldn't recommend them to anyone. i deposited such a big amount before, this isn't first. im waiting i hope they will give. thanks for your advices. |
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magneto
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June 14, 2017, 06:15:24 AM |
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i deposited such a big amount before, this isn't first.
im waiting i hope they will give.
thanks for your advices.
That's extremely weird then, because usually people have trouble with BTC-e on their first big transaction. Is it possible that you didn't send from your usual bank account and used another bank account instead? Like your friends/family's? I've seen cases where that was the reason funds were not credited to the user. You should never use an exchange where your only chance of getting in touch with the admin/support is via email or support tickets. They can ignore you all day long. Make sure that they have a physical location, preferably somewhere close to you. Good initiative but i doubt it'll work. The best thing is to prevent people from depositing in the first place, instead of trying to resolve everything after its happened. |
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Reox (OP)
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June 14, 2017, 07:13:13 AM |
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i deposited such a big amount before, this isn't first.
im waiting i hope they will give.
thanks for your advices.
That's extremely weird then, because usually people have trouble with BTC-e on their first big transaction. Is it possible that you didn't send from your usual bank account and used another bank account instead? Like your friends/family's? I've seen cases where that was the reason funds were not credited to the user. You should never use an exchange where your only chance of getting in touch with the admin/support is via email or support tickets. They can ignore you all day long. Make sure that they have a physical location, preferably somewhere close to you. Good initiative but i doubt it'll work. The best thing is to prevent people from depositing in the first place, instead of trying to resolve everything after its happened. I used my bank account and i asked to my bank (30 minutes ago), money received by their bank. |
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Reox (OP)
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June 26, 2017, 07:01:41 AM |
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money is still missing
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Ren127
Newbie
 Offline
Activity: 14
Merit: 0
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June 26, 2017, 11:47:33 AM |
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money is still missing
Maybe you should say to them that you gonna try to create panic and telling they are scammers on every possible resourse. Sorry for your loss. Also sorry that it wasn't me, if you want to be scammed tell me! I will even send 5000$ back  |
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Reox (OP)
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June 30, 2017, 02:36:29 PM
Last edit: July 08, 2017, 10:29:35 AM by Reox |
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resolved. It's not their problem. A Correspondent bank was holding money. I thought they are scammer. They helped. They are just writing late. (Sorry for my english) How can i solved?First, I talked with retired bank manager. Do you want to learn is btc-e lying or problem about our bank? Go to your bank branch. (the branch where you created an account) (the branch must be that.) Told them "i talked with Nibank (NATIONAL INVESTMENT BANK OF MONGOLIA)(This is btc-e bank) and they told me it didn't arrived their bank. and problem about correspondent bank." You need to tell that to them because they are not searching money .(to our bank) (I talked with nibank yesterday but i couldn't take response yet.) and request this "MT-19x Queries message sent to correspondent bank." (MT-19x can change, its about your swift message.) They can take fee but you will learn where is the money. |
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