Changelly.com Scammed Me - Took Approx 80% in FEES!!!! :(

[lizardbtc]

In future you can exchange your coins with bittrex and poloniex, these exchanges might be a bid difficult to understand if you are new and never used an exchange like them with graphs and all, but the fact is that it ain't something hard to trade there + most likely you will get the better rate. I know that by trading with changelly they will give you less even with buying with credit card there are places that are cheaper.

They actually haven't scammed you with fees, but they have a bad algorithm that give the wrong idea about the fees, which sucks for this kind of service it would be okay I suppose if they say "Please note that the fee would be 0.xxxxx btc , do you agree?" because this is so unprofessional by them.

[Changelly]

Both Poloniex and Bittrex have withdrawal limits, long KYC process and payment verification, it can take weeks. Changelly almost has no amount restrictions for exchange. For the big crypto-crypto trades we usually provide better rates, even if you exchange manually on Poloniex. As we have a pretty small trading fees on our verified corporate accounts on Polo and Bittrex, our exchange partners. We split the deal to a few smaller orders and trade right near the spread to give you the best available rate on the market.

As for the withdrawal fees, recently we've implemented merging bitcoins transaction to reduce the fees and provide super fast blockchain confirmation. The same as Poloniex does.

[ngin-x]

Both Poloniex and Bittrex have withdrawal limits, long KYC process and payment verification, it can take weeks. Changelly almost has no amount restrictions for exchange. For the big crypto-crypto trades we usually provide better rates, even if you exchange manually on Poloniex. As we have a pretty small trading fees on our verified corporate accounts on Polo and Bittrex, our exchange partners. We split the deal to a few smaller orders and trade right near the spread to give you the best available rate on the market.

As for the withdrawal fees, recently we've implemented merging bitcoins transaction to reduce the fees and provide super fast blockchain confirmation. The same as Poloniex does.

No amount restriction but at what cost? Can anyone realistically use your service for a large scale conversion? The fee is high, the conversion rate is below market rate, there is no way to lock-in rates and your conversion process takes almost an hour to complete. You would think an automated process would be way faster than this. So anyone trying to convert a huge amount of coins will likely suffer massive losses due to movement of exchange rate. I have myself suffered losses countless times.

Besides all this, if the exchange somehow gets stuck which happens all too often, god have mercy because many people have complained of no response to support tickets for 6-7 days. After waiting for a week, when you manually complete the exchange, the exchange rate is nowhere near the original rate at the time of conversion.

[lizardbtc]

Both Poloniex and Bittrex have withdrawal limits, long KYC process and payment verification, it can take weeks. Changelly almost has no amount restrictions for exchange. For the big crypto-crypto trades we usually provide better rates, even if you exchange manually on Poloniex. As we have a pretty small trading fees on our verified corporate accounts on Polo and Bittrex, our exchange partners. We split the deal to a few smaller orders and trade right near the spread to give you the best available rate on the market.

As for the withdrawal fees, recently we've implemented merging bitcoins transaction to reduce the fees and provide super fast blockchain confirmation. The same as Poloniex does.

I have personally used both Bittrex and Poloniex - yes they have some restrictions but for most of the traders it is within their own limit. Anyway it is not advised to keep to many coins on an exchange, but rather trade slowly in short parts. Since you buy and sell coins on Bittrex and Poloniex which means that your rates are higher as you need to earn some money on this, same with shapeshift, their rates are higher.

It is way cheaper to buy on bittrex, polo , cryptopia or any other exchange than to use your service, one time I looked at your prices to buy some coins from fiat and exchange RATE is just to huge for me to afford your service, so I went to another exchange website. For some they might find your service convenient, but thats not me, sorry.

You may merge all in one transaction but still the amount of the fee that this guy paid is a lot, yes it was sorted out. But just imagine that all of the people to whom this fee was applied came to ask for refund? It would prob be to much to pay.

[Mpamaegbu]

Gosh! What a near miss. I didn't see this thread before sending Changelly my fund yesterday for exchange. It's almost 24hrs now and I still haven't received my coins till date. Although not much, just 0.001btc for some dogecoins. But irrespective of the amount involved, Changelly should honour my deal with them.

[steamon]

Guys I am gonna by honest here. They are also humans. Most exchanges happen automaticly that is getting used by 1000's off people a day and increasing. Maybe 1 of those transactions can go wrong. They have to research that first. I had one off Gulden going wrong but it got solved nicely. I have done over 30 transactions without any problems. So to call them scammers is going too far in my book. If they refunded you I recommend removing the negative review and turn it into a neutral one at least if you are feeling unsatisfied. I am leaving a positive review because they did nothing wrong in my case.