Deposit does not show in btc-e

[Shiba]

This is very strange, I've never had troubles depositing BTC into BTC-e. I would keep sending them tickets, maybe even post in trollbox because if it is as you say it is unacceptable

my first deposit of 0.98btc wasn't a problem. Take a look at my block chain transaction
https://blockchain.info/tx/89a51ea735bca437e014e4536974eb442f57900d3fe1d6fbc13d70bc9ca29ced

And on my btc-e bitcoin deposit page I see the transaction as uncommitted and 0 confirmations.

* The minimum amount of deposit - 0.0001 BTC.
* Enrolment takes place within 1 minute after the 3 confirmation of the transaction in the network.
* Commission for deposit will not be charged.
* Address can be used for next deposits.
Deposit BTC

Your address for deposit BTC:
1MJ9goaZtMgGPDbtLKVa616j3njxXdszUk
Generate new address
Uncommitted transactions:
+7.92850980 BTC, 0 confirmations, 03:28 15.05.13
Note: The information is updated every minute.

[jamesgarfield]

If you still havent got it theres a serious problem, contact btc-e support.

[Shiba]

If you still havent got it theres a serious problem, contact btc-e support.

I have been contacting them. Sent a PM to btc-e.com on this forum, no response. Opened 3 tickets with their support site, still no reply. Sent an email directly to their admin who was online, yet nothing. Don't know what else to do.

[Shiba]

I opened 3 tickets with their support, 2 of my tickets have been deleted. I don't want to draw any rash conclusions about btc-e.com

[bohanz]

I opened 3 tickets with their support, 2 of my tickets have been deleted. I don't want to draw any rash conclusions about btc-e.com

The plot thickens. I just completed a 2BTC transaction about an hour ago that went smoothly, just as all previous ones have gone. Really have no idea why they're deleting tickets and withholding response

[Shiba]

I opened 3 tickets with their support, 2 of my tickets have been deleted. I don't want to draw any rash conclusions about btc-e.com

The plot thickens. I just completed a 2BTC transaction about an hour ago that went smoothly, just as all previous ones have gone. Really have no idea why they're deleting tickets and withholding response

The more reason I don't want to draw any conclusions. I have also made one successful deposit. I'm just dumbfounded and speechless about my 7.9 btc transaction. I have sent the support screenshot of my btc-e page. As proof of my claims, yet nothing.

[Shiba]

Had to stay up all night to reasearch any possible solution. My conclusion is that btc-e just needs to refresh or rescan or update my wallet. Just wish they would respond.

[Shiba]

feeling lost and ripped

[altsay]

I made roughly 10 transactions so far on btc-e.com and nothing went wrong. It's strange that you're having that sort of problem

[linzello]

Had to stay up all night to reasearch any possible solution. My conclusion is that btc-e just needs to refresh or rescan or update my wallet. Just wish they would respond.

Try making a very small transaction - say 0.1 BTC to your BTC-e account.  Perhaps this will refresh the wallet.

[Shiba]

I made roughly 10 transactions so far on btc-e.com and nothing went wrong. It's strange that you're having that sort of problem

i find it also very suprising.
take a look at my transaction from blockchain with 129 confirmations
https://blockchain.info/tx/89a51ea735bca437e014e4536974eb442f57900d3fe1d6fbc13d70bc9ca29ced

[Shiba]

Had to stay up all night to reasearch any possible solution. My conclusion is that btc-e just needs to refresh or rescan or update my wallet. Just wish they would respond.

Try making a very small transaction - say 0.1 BTC to your BTC-e account.  Perhaps this will refresh the wallet.

thats a nice one will try that out and let you know what happens. thanks abunch

[Shiba]

Had to stay up all night to reasearch any possible solution. My conclusion is that btc-e just needs to refresh or rescan or update my wallet. Just wish they would respond.

Try making a very small transaction - say 0.1 BTC to your BTC-e account.  Perhaps this will refresh the wallet.

thats a nice one will try that out and let you know what happens. thanks abunch

back again on a sad note. i made a little deposit from my mtgox account into my btc-e wallet, the money was deposited successfully but it didnt change the status of my 7.9 btc transaction.

[Shiba]

i saw on blockchain that my bitcoins have been spent from my address. please what could that mean??

[DannyHamilton]

i saw on blockchain that my bitcoins have been spent from my address. please what could that mean??

It means that BTC-e (or at least their servers) are aware that those coins have been received.  Now you need to find a way to get in contact with their support so they can acknowledge that they failed to update your account balance and they can fix it on their website.