Guys who already bought an account, did you pay for the pre-order and change the password already?
Yes I did I changed the pass on both the email and the bitmain acct.
But did you pay for the order? My concern is that you have to pay within 7 days via bank transfer. Usually bank transfer by itself takes 3-5 business days...
So I just got this email from bitmain I contacted them about that, what would happen if I pay and the order expires here was their reply.
Sorry for keeping you waiting due to large amount tickets.
Please check your order status first. For details please see this article:
https://bitmainhelp.zendesk.com/hc/en-us/articles/115000369713(1) Order shows paid and valid
It means we have already received your payment, no worries. Simply wait for the next email when we ship your products.
(2) Order shows paid and expired
It means we have already received your payment. We need 2-3 days to update the status to valid, no worry. You can check after 3 days.
(3) Order shows paying and valid
It means we only received part of your payment, mainly because of intermediate bank fees. We will send you balance request soon, please wait patiently.
(4) Order shows unpaid and expired
If you already paid, usually it will take 3-7 working days to we receive your payment, please wait patiently.
If your payment was made more than 7 working days ago.please upload your proof directly here.we will check your proof if we didn’t receive your payment after 7 days.
If you have not paid us and the order shows expired, please place a new order and pay for it.
Thank you for your cooperation and patience.
Best regards
Juliana
Bitmain
