That article, and your response, don't make a lot of sense. Why are you jumping to that conclusion? Just because some hateful toxic people are screaming insolvency doesn't mean that any of it is true. They're most likely disgruntled ex Polo users who hate Polo and are trying to destroy it with baseless rumors such as this.
Please people, base your conclusions on FACTS, not fantasy, hate or paranoia. The FACTS are that Polo's support is terrible and so is their communication. They only communicate through their announcements (and twitter, but it's the same info). They should dedicate one employee to this forum to act as a community manager who can address questions and issues. Kraken is a great example of how it should be done.