It seems not exactly my case.
I can't see Active Orders.
So there are only two options:
a) the Active Orders view has a bug and doesn't show the orders that keep my unsold token locked.
b) all the orders has been completed but no ETH/BTC has been added to my balance. In this case the Trade history has a bug too, showing only half of the orders completed.
I really hope that someone from Liqui here can read this post because it seems very dangerous problem and can impact on their reputation.
Even because the standard support is not answering and I believe that a "normal" operator can't correctly evaluate the critical level of this issue.
I feel it's the first one and definitely our orders have been locked up somewhere. I've been noticing many bugs recently with their deposit and withdrawal buttons as well and it's because they've changed their interface. I never noticed this earlier where everything worked fine. I still can't see my tokens in the active orders. Can you see your 6000 SAN in your account balance? I mean in the second column (in orders).