SCAMMED BY SPORTSBET.IO
What Happened
I was about to receive some money from my client and I was not sure the address he was paying was a address in my wallet or not, so I contacted the chat available there at the bottom of the site and asked them to verify if the address in question is a deposit address of their site and if it's ok to receive funds there, he told me yeah it's absolutely fine. Now after I had my client deposited like 1.5 bitcoins the chat agent tells me sorry I was wrong, it's not a address you can deposit funds to.
You only tell me when he confirmed that it's fine to deposit to the address and I got funds there now he tells that is wrong address, should they not refund me because it's mistake on their part.
And mind you I have lost 25+ bitcoins there overall, so obviously this is a accident and not planning.
Have they emailed you the chat transcript at all? Because usually what happens is after any sort of chat session with a live support, sites usually give you the option to enter your email and have the transcript mailed to you.
This could be proof that they are indeed scamming, and you should post it here if you have it. You only have what happened, which is good. But you have no proof to back up what you're claiming.
Anyways, imo support represents the site. If support is so careless then think about what the site can do, especially when dealing with highrollers whom you have the majority of your income from.