Antminer S9 Not working

[agriffin2002]

I have an Antminer S9 that had a chain that stopped working.  The web UI was only showing 2 chains working.  I restarted it a couple of times with no success.  I went to https://shop.bitmain.com/support.htm?pid=00720161126080548570Q2tDBXAH065D and downloaded a firmware update to try and even tried the Antminer Fix .tar file first.  My web UI went not showing any data of any sort in it.  I tried the reset of the Antminer, but that isn't doing anything.  Now I can't find it on the network.  It runs, but it doesn't seem to be hooked into the network at all and I have it hardwired to the router.

Any help please?  Is there anywhere that I can get replacement cards if one of the cards is bad?  Is there anyone in the US that does repair of Antminers?


Thanks!

[mustangy]

to many pp at same boat shitmain changes some codes to restrict their psu i guess.
https://bitcointalk.org/index.php?topic=2485365.msg25986893#msg25986893

[cableiso]

Power it down and try switching around the ribbon cables.  See if the same chain fails (bad hashboard) or if whatever chain is on ribbon cable X fails.

[cableiso]

to many pp at same boat shitmain changes some codes to restrict their psu i guess.
https://bitcointalk.org/index.php?topic=2485365.msg25986893#msg25986893

The PSU has no ability to communicate with the miner.  This hypothesis is probably not true. 

I do understand how frustrating it can be to have an ant down, and I too have made many incorrect conclusions when debugging rigs.  The best way to figure it out is to swap the questionable ant into a working setup if you have another ant from a previous batch.  If the known good ant can't run on setup #2 and questionable ant runs fine on setup #1, then setup #2 is bad and you must change things one at a time in setup #2 until you pinpoint the issue.

It sucks, but that's debugging.  Spend an hour working methodically, and you'll be better served than 4 hours flailing angrily - trust me, I've done both.  Many times. 

[spotlessgases]

Be sure to do some tests on your ping and on your network before troubleshooting, too. The issue may possibly lie on the psu code.

[Coconuts]

Could be a bad hash board or controller defect.
Any luck with getting it working again?

I have an Antminer S9 that had a chain that stopped working.  The web UI was only showing 2 chains working.  I restarted it a couple of times with no success.  I went to https://shop.bitmain.com/support.htm?pid=00720161126080548570Q2tDBXAH065D and downloaded a firmware update to try and even tried the Antminer Fix .tar file first.  My web UI went not showing any data of any sort in it.  I tried the reset of the Antminer, but that isn't doing anything.  Now I can't find it on the network.  It runs, but it doesn't seem to be hooked into the network at all and I have it hardwired to the router.

Any help please?  Is there anywhere that I can get replacement cards if one of the cards is bad?  Is there anyone in the US that does repair of Antminers?


Thanks!