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Poloniex verification. over a month?
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Topic: Poloniex verification. over a month? (Read 2035 times)
fbastage
(OP)
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Poloniex verification. over a month?
May 08, 2017, 12:51:15 AM
#1
Are things falling apart at Poloniex?
My tier 3 verification has been pending for a month. They have all my sensitive documents and information. I have opened a ticket on this and the last response I have gotten was 19 days ago. No replies to my requests for status since.
No replies from any mods in the trollbox.
What is going on?
OmegaStarScream
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Re: Poloniex verification. over a month?
May 08, 2017, 05:21:38 AM
#2
The moderators can't help you in that case, they don't have access to such sensitive information's. The system that verifies the documents is automatic from what I understood, so you should make sure that everything is clear on the pictures you sent and check the given measures:
https://poloniex.freshdesk.com/support/solutions/articles/1000244879-my-profile-never-gets-verified
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European Central Bank
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Re: Poloniex verification. over a month?
May 09, 2017, 03:35:39 PM
#3
I think about six weeks for me and nothing so far. Poloniex need to up their game. This ain't good enough.
RayX12
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Re: Poloniex verification. over a month?
May 21, 2017, 02:15:51 PM
#4
I submitted level 2 two days ago and nothing yet.. has any of the above people received their verification?
Emperor of Man
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Re: Poloniex verification. over a month?
May 21, 2017, 02:23:11 PM
#5
Quote from: RayX12 on May 21, 2017, 02:15:51 PM
I submitted level 2 two days ago and nothing yet.. has any of the above people received their verification?
A question:
Level 2 requires phone and address.
Do they check the phone number and address? Like... calling the phone number to see if it's legit?
bamsterdam
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Re: Poloniex verification. over a month?
June 05, 2017, 12:48:31 AM
#6
been waiting for months now to get verified full tier two. They dont react to a single ticket and emails I've written. Its really frustrating
carlfebz2
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Re: Poloniex verification. over a month?
June 05, 2017, 02:52:42 AM
#7
Quote from: Emperor of Man on May 21, 2017, 02:23:11 PM
Quote from: RayX12 on May 21, 2017, 02:15:51 PM
I submitted level 2 two days ago and nothing yet.. has any of the above people received their verification?
A question:
Level 2 requires phone and address.
Do they check the phone number and address? Like... calling the phone number to see if it's legit?
No they dont need to call the phone you stated on the tier 2 verification and if they would call then i will surely recieve it because im already on tier 2 and dont plan to go further on upgrading on other tier.Its really frustrating on their support system now you can even recieve fast responses from them even on a slight problem on the site thats why when i do experience problems i do make blast of support tickets.
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Sync485
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Re: Poloniex verification. over a month?
July 22, 2017, 06:23:34 AM
#8
is this still same ? i have been for a week. and it is realy annoying. some people saying it took 3 days, some people 2 months.. how it can be this hard to verify account?..
BCTBF
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Re: Poloniex verification. over a month?
July 22, 2017, 10:40:08 AM
#9
It's been more than a month also my 2nd level verification is not confirmed and I've forgotten it because I've switched to bittrex and will not use poloniex anymore if they're still messed up like this.
Sync485
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Re: Poloniex verification. over a month?
July 23, 2017, 06:38:30 AM
#10
Quote from: BCTBF on July 22, 2017, 10:40:08 AM
It's been more than a month also my 2nd level verification is not confirmed and I've forgotten it because I've switched to bittrex and will not use poloniex anymore if they're still messed up like this.
well all of my money at poloneix even if i want to go to bittrex , i can't go because of this limit.. i'm stucked at poloneix..
castiel0504
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Re: Poloniex verification. over a month?
October 10, 2017, 09:25:18 AM
#11
I know that this topic is 4 months old... Sorry for that, but how much time you needed to get verified? I am stuck on verification process as well
It would be really pain in the ass to pull money with 25$ per day
... Is that logic only in therms USD > BANK or BTC > WALLET as well?
hynext
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Re: Poloniex verification. over a month?
October 11, 2017, 06:41:31 PM
#12
me too stuck on verification process
almost 2 months now.
European Central Bank
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Re: Poloniex verification. over a month?
October 11, 2017, 07:12:13 PM
#13
i had to wait 3-4 months to get verified and this was before alts went completely crazy.
a couple of days back i asked bittrex a support question. it was answered inside ten minutes.
alt markets are temporarily dead. they should be addressing stuff like this alot faster than in the past.
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