How Do I recover a closed wallet through MtGox?

[bestbuy]

I accidentally closed or removed my wallet from MtGox app the one recommended by Bitcoin.org!
MultiBit software.
I have incoming fund and I cant receive it just because of the wallet dismissal ...
What do I do now to get the missing wallet back?


How Do I recover a closed wallet meaning deleted wallet through MtGox?

[Bitcoin Merchant]

Try contacting mtgox support

[orymh]

bestbuy, do I have this right: you installed MultiBit, then sent Bitcoins from your Mt. Gox account to an address in your MultiBit wallet. That wallet then got removed. Is that correct?

If that's what happened, your options are limited:

• If the wallet file still exists, you may be able to reopen it in MultiBit. The file would have been in %APPDATA%\Roaming\MultiBit on Windows, with a .wallet extension.
• If you ever made a backup of your private keys from MultiBit, you can import those private keys to MultiBit, or to another wallet.

If you don't have the wallet file, or a backup of it, and you don't have your private keys, you're probably out of luck. Sorry.

[PeterB]

Email mt gox

[bestbuy]

bestbuy, do I have this right: you installed MultiBit, then sent Bitcoins from your Mt. Gox account to an address in your MultiBit wallet. That wallet then got removed. Is that correct?

If that's what happened, your options are limited:

• If the wallet file still exists, you may be able to reopen it in MultiBit. The file would have been in %APPDATA%\Roaming\MultiBit on Windows, with a .wallet extension.
• If you ever made a backup of your private keys from MultiBit, you can import those private keys to MultiBit, or to another wallet.

If you don't have the wallet file, or a backup of it, and you don't have your private keys, you're probably out of luck. Sorry.

I sent bitcoin from Localbitcoins.com to Multibit wallet, to my room mate, his Multibit at the time was not online and was left hanging and I could see the transaction and the every confirmation. But Woke up the next day and he told me he did not receive the bitcoin yet in his Multibit wallet, I asked him to close the Multibit and put it on again and if he is online it will be restored. He accidentally removed the wallet. He is new to Bitcoin, I have tried to recover the folder as you mentioned, but no luck yet.

[ajax1980]

Support should lend a hand.

[rme]

Contact Mtgox staff in IRC.

[bestbuy]

Contact Mtgox staff in IRC.

Any Specific link to the support center please ?

[orymh]

Contact Mtgox staff in IRC.

Any Specific link to the support center please ?

Based on the information you provided, Mt. Gox won't be able to help. Mt. Gox is just a Bitcoin exchange; they're not involved in every transaction. In your case, with Bitcoins sent from a LocalBitcoins.com wallet to an address associated with a MultiBit wallet, Mt. Gox isn't in the loop.