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Author Topic: Newbie - Trying to transfer bitcoin from wallet to vault  (Read 267 times)
EJG13 (OP)
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November 02, 2017, 09:18:01 PM
 #1

I recently bought part of a bitcoin and am trying to transfer it from my wallet to the vault with no luck.  I am using coinbase. I go to my account, click on deposit for my vault and another window opens up to deposit into the vault. I put in the amount, but when I click on continue, it doesn't do anything.  I sent an email to support but all they said was that they appreciate the feedback, no help on how to resolve the problem.  Any help would be appreciated.
OmegaStarScream
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November 03, 2017, 06:06:54 AM
 #2

Why would you put the amount on the platform you're trying to receive from? I'm not sure I get what you're trying to do here but I don't recommend Coinbase to store your bitcoins. If you have large amounts in your wallet then I suggest investing into a Trezor or Ledger nano S device. It's more secure.

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EJG13 (OP)
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November 03, 2017, 12:57:45 PM
 #3

Thanks for the reply.  Again, I'm new at this and trying to understand how some of this works. I don't have a lot in my wallet, but am under the understanding that it is more secure in the vault than in the wallet. I have a vault set up through Coinbase and was trying to store what I have there. I haven't heard of Trezor or Ledger nano S device and will do some research on that option.  Again, just trying to why the vault that I already have set up won't allow me to transfer what I have over from my wallet.
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November 03, 2017, 01:00:52 PM
 #4

Suggest you buy a hardware wallet like Trezor and transfer your funds off coinbase.

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November 03, 2017, 02:39:15 PM
 #5

Thanks for the reply.  Again, I'm new at this and trying to understand how some of this works. I don't have a lot in my wallet, but am under the understanding that it is more secure in the vault than in the wallet. I have a vault set up through Coinbase and was trying to store what I have there. I haven't heard of Trezor or Ledger nano S device and will do some research on that option.  Again, just trying to why the vault that I already have set up won't allow me to transfer what I have over from my wallet.
To be honest, Neither of them are secured as both of them are online wallets. If you're really looking for security you should use cold storage such as hardware wallets as your bitcoins are stored offline e.g. Trezor, Ledger Nano. If you're short on money, A lightweight wallet like electrum is recommended.

If you're still insisting on using vaults with a 48 hour waiting time when it comes to withdrawals which you can only request one at a time.
Here is a way to deposit funds on it. If these doesn't work, Your only option is to contact their slow support as they are technically the ones who hold your coins.

There are three ways to fund a vault:
On the accounts page, https://www.coinbase.com/accounts, next to every section there is a link to "Get bitcoin address." This is useful if you need to send bitcoin from outside Coinbase directly into your vault.
On the same page there is also an option to "Transfer Bitcoin." This is useful for moving funds in between your own Coinbase wallets and vaults.
Finally, when clicking on the vault itself there will be an option in the top right to deposit bitcoin.

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EJG13 (OP)
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November 03, 2017, 02:54:11 PM
 #6

Thanks for the replies everyone. I figured out the issue. I was putting in a dollar amount to be transferred when I needed to put in the amount of bitcoin that I wanted to transfer.  I looked at the Trezor and will be getting one. Thanks for the advice.
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November 03, 2017, 04:55:49 PM
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Thanks for the replies everyone. I figured out the issue. I was putting in a dollar amount to be transferred when I needed to put in the amount of bitcoin that I wanted to transfer.  I looked at the Trezor and will be getting one. Thanks for the advice.
Good to hear at that you did able to trace out whats the problem and also better to find out another wallet which you do have the possession of your private keys because storing in your bitcoin on exchange wallet is somehow risky compared on storing it either on a desktop or offline wallet but yet this thing would really depend on peoples preference but we are still giving some advice for more security of your precious bitcoins.

Lock this thread since you already got the answer you do seek for.

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