Do NOT use MtGox, they have NO customer service AT ALL

[Mt.Gox_Natalie]

Thanks for the note.  We'll make sure to sound friendlier and less formal in the forums. 

[RandyFolds]

Thanks for the note.  We'll make sure to sound friendlier and less formal in the forums. 

I am not trying to rag on you guys. I understand the need to maintain a professional presence, but that doesn't need to be shrouded in formality. I really do think a friendlier interaction with the forum patrons will reassure users when rumors circulate and people panic. They want a human telling them everything is ok.

[bitflower]

Thank you for the tip Randy. We will try our best