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November 06, 2017, 05:38:45 PM |
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Dear gents, Who can help me for my problem such bellow: I had already deposit some bitcoin in account, now I withdraw them, Bitrex said need to verify before withdraw. After i follow they giude to verify, The show me bello: "We have failed to automatically process your documents due to your name from your basic application not matching what is found on your document. They will need to be manually reviewed. Please contact our support desk. Manual review typically takes 7 days but could be longer based on demand." I already send support tickets 5 times, Still not respond, I waited 17 days left already. My account still unverified and show same notify above
Thanks for your help my support ticket number 326225 still open:
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