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Author Topic: Waiting on BtcQuick  (Read 908 times)
hotblud82 (OP)
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August 04, 2013, 01:23:24 AM
 #1

Hello, all! I'm new to using bitcoins and it seems as if I've run into an obstacle in the process. I purchased some coins from BtcQuick (seemingly easy to use a credit card once you've been verified), and everything went smooth up until I confirmed the transaction with their SMS communication. My account states that the order was sent, the order was filled, the payment was confirmed, SMS confirmation was good, but now I'm waiting on the private key to be funded. As soon as the SMS was completed, I imported the private key into my blockchain wallet, but there's nothing there. On the Orders tab of my BtcQuick account, it says that "Private key not yet funded". I've been waiting on this to complete for around 4 hours.....am I missing something? Any help would be appreciated!  Wink

Hotblud82
Mooshire
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August 04, 2013, 01:27:58 AM
 #2

They might do it manually. Give them at least 24 hours IMO

btc-mike
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August 04, 2013, 07:37:27 AM
 #3

Did you contact them?
hotblud82 (OP)
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August 04, 2013, 01:50:11 PM
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Did you contact them?

Not yet. I understand things can get busy in the office, so I figure I'll give them until noon today to start sending emails. It's 10am est here and still no progress.

hotblud82
btc-mike
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August 04, 2013, 04:28:51 PM
 #5

"Support Hours

We are available for phone support Monday thru Friday from 7:00 AM EST to 7:00 PM EST"

They responded quickly via email during the week when ever I had questions but you may not get a response since it is Sunday
yadetara
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August 04, 2013, 05:52:48 PM
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just contact with them, they are awesome at support.
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