cex.io hasn't sent zcash to my wallet.

orkun (OP)

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cex.io hasn't sent zcash to my wallet.

December 06, 2017, 01:03:24 PM
Last edit: December 06, 2017, 05:42:05 PM by orkun

Hello everyone,
I buyed some zcash with cex.io and I wanted to withdraw to my wallet. 11 hours ago I started withdraw transaction but it hasn't come to my wallet. Also tx id is wrong. What happened?

My user id: 110854438
My tx : b89ada12aa9fc2558a9694dd822fef4fa73607116c53378c59d96daf355c2c0e

orkun (OP)

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Re: cex.io hasn't sent zcash to my wallet.

December 06, 2017, 05:34:04 PM

I sent many e-mail to cex.io support but there is still no answer. Angry

CEX

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Re: cex.io hasn't sent zcash to my wallet.

December 08, 2017, 10:13:27 AM

Quote from: orkun on December 06, 2017, 01:03:24 PM

Hello, according to our information your withdrawal was successfully finished

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orkun (OP)

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Re: cex.io hasn't sent zcash to my wallet.

December 08, 2017, 06:14:40 PM

Quote from: CEX on December 08, 2017, 10:13:27 AM

Quote from: orkun on December 06, 2017, 01:03:24 PM

Hello, according to our information your withdrawal was successfully finished

Thank you CEX.io. Now, No problem.

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