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December 15, 2017, 09:11:47 PM |
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Hi all,
I have two accounts with bitcoin on them from 2013/2014, I requested to remove the 2FA on 1st December at 8:52PM.
I tried logging in on the 15th December at 9:05PM, and it's still asking for the 2fa codes... I also didn't get an email.
Can someone please let me know if this is the correct process, or what have I done wrong? I'm asking here because their tickets are 10 days behind due to the festive season, so hopefully someone else has been through this?
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