TradeSatoshi and their long list of wallets in maintenance mode

I have been looking for info regarding TradeSatoshi since I haven't been able to withdraw my HTML coin for about two weeks now. Shortly after they placed the HTML coin wallet into maintenance mode, their BWK wallet stopped accepting transactions. I read on the forum here that there was an issue with the BWK blockchain or something and that almost all exchanges trading BWK had put their wallets in maintenance mode. With HTML though, it was just for a fork that happened 10 days ago. I understand the reasons why they would go into maintenance mode in prep for a fork, but why would it take this long to restore wallet service? I'm not trying to tarnish their reputation, I'm just wondering if someone has more info and can shed some light on the situation for some of us with less experience and knowledge. Thanks in advance.