Well folks, sorry but it got worse. My partner ‘s account was emptied of FIVE THOUSAND dollars. During all these emails and so called trying to fix a glitch in his account, they called him and went through some blurb that this conversation was being recorded for training purposes etc etc...they then asked him to type in some numbers.
My partner felt sure he was talking to Coinspot as you know they have the sms option if you don’t use the google authenticator. He did as they asked and ......his account was immediately emptied.
He is now negotiating with Coinspot that is not his fault that this has happened. Seems his email was hacked and they gained all the info they needed from there. But the one thing they can’t past is the authenticator. So by using the option that does appear on the site, they tricked my partner into giving up some numbers that THEY sent him...weird I know. I’m not sure how it actually transpired but that is the weak link, the sms option.
How are we supposed to know who is Coinspot and who is a hacker.... please tell me how...
This is really wrong. They said they can see where the stolen coins went but can’t do anything... REALLY...!!!
I think a reimbursement is due in this instance. Come on Coinspot, do the right thing.
So everyone, beware. Don’t believe a thing. Don’t reply to emails and don’t believe any phone calls. Just be
careful... What are you supposed to do with the best protection you can get and you still get hacked. Why can’t people be honest...