Missing Money on bittrex.

[Rihab Farhat]

Hello Everyone,

CAN SOMEONE HELP ME TO RESOLVE THIS PROBLEM ?

on 11 December 2017 i sent 0.00666674 btc from blockchain account to my bittrex account , after 1 hour i checked the transaction and it was unconfirmed and i logged in in bittrex , the 0.00666674 btc was listed as pending deposit.
after 4 days i checked the transaction and it was finally confirmed on blockchain.
 i returned to Bittrex, and guess what ? the 0.00666674 btc has completely disappeared from the bittrex account, not listed as pending deposit and my balance not credited but i can see the 0.00666674 on deposit history.
today i tried again to send 0.001 btc to bittrex everything was perfect and my balance credited with 0.001 btc but the first deposit still missing.

NP : my account is not hacked and there`s nothing on history of withdraw.

PROOFS :

https://s9.postimg.org/fn88buftb/aaw.png

and

https://s9.postimg.org/4nn10amu7/sse.png


this is the transaction ID from blockchain to bittrex :
TxId: 0d80ae608d7977aacb5cc82423c2e2acb456b6d251cfa59606c336f728359cfb

Blockchain : https://blockchain.info/tx/0d80ae608d7977aacb5cc82423c2e2acb456b6d251cfa59606c336f728359cfb

i opened a support ticket 6 days ago but there`s no answer.

Ticket number  #745193

[moody911]

the same problem with me 
https://blockchain.info/tx/905636831c79100548aeef0b316fe9fe35e4840f2a913d15c9c3cfe84f6211ae
https://blockchain.info/tx/666a79b46034cac5c0882ca49fad40342aaab6cdc2d4cd8174534c57cf581ff5
Ticket Number : #855930

hope any one can help us 

[jhenfelipe]

To the both of you try contacting them in their twitter with your concern and ticket number. They have been replying there recently about missing deposits and asking for the ticket number. https://twitter.com/bittrexexchange

[moody911]

To the both of you try contacting them in their twitter with your concern and ticket number. They have been replying there recently about missing deposits and asking for the ticket number. https[Suspicious link removed]xchange

i'll try , hope this works.

[xraiseallin]

Hello Everyone,

CAN SOMEONE HELP ME TO RESOLVE THIS PROBLEM ?

on 11 December 2017 i sent 0.00666674 btc from blockchain account to my bittrex account , after 1 hour i checked the transaction and it was unconfirmed and i logged in in bittrex , the 0.00666674 btc was listed as pending deposit.
after 4 days i checked the transaction and it was finally confirmed on blockchain.
 i returned to Bittrex, and guess what ? the 0.00666674 btc has completely disappeared from the bittrex account, not listed as pending deposit and my balance not credited but i can see the 0.00666674 on deposit history.
today i tried again to send 0.001 btc to bittrex everything was perfect and my balance credited with 0.001 btc but the first deposit still missing.

NP : my account is not hacked and there`s nothing on history of withdraw.

PROOFS :

https://s9.postimg.org/fn88buftb/aaw.png

and

https://s9.postimg.org/4nn10amu7/sse.png


this is the transaction ID from blockchain to bittrex :
TxId: 0d80ae608d7977aacb5cc82423c2e2acb456b6d251cfa59606c336f728359cfb

Blockchain : https://blockchain.info/tx/0d80ae608d7977aacb5cc82423c2e2acb456b6d251cfa59606c336f728359cfb

i opened a support ticket 6 days ago but there`s no answer.

Ticket number  #745193

Hi ,
do you receive any reply from support yet?
I heard someone with ticket number 770xxx got real human reply from support.

btw I saw your tweet to richie lai, any response from him?
https://twitter.com/RihabFarhat7/status/943881903438008320

[pinkflower]

To the both of you try contacting them in their twitter with your concern and ticket number. They have been replying there recently about missing deposits and asking for the ticket number. https://twitter.com/bittrexexchange

This. If everything else fails or its taking too long to give a replay in the proper channels, then Twitter is your last resort in getting a quick reply from them. Its public and they wouldnt want to garner an image of treating their customers badly.

[moody911]

https://i.imgur.com/4lT50E8.png
finally i got my BTC 

[arrivabazza]

Glad to see you actually got your stuff back. This guys are having a very hard time processing transactions as the network volumes are insanely high. I assume most companies didn't expect such jumps in the price and the incoming transaction amounts therefore their infrastructure wasn't proper to handle it. Hope the exchanges invested some cash to avoid this problems in the future.