HELP!!! Electrum NOT ONLINE and NEVER receive my coins again

[New Crypties]

I'm totally new to Electrum. I searched online and setup an old version of it (ver 2.4.1). I then had a deal with a guy, he agreed to send me 10 coin.
I gave him the address of my Electrum wallet. BUT JUST UNTIL THEN, I REALIZE THAT I CANNOT GO ONLINE.

I checked the Block Explorer of the Address and realized that the transaction was done but in the Electrum wallet, balance was still 0 ('cause it would never be online  ). I tried to down a newest version of Electrum, using the old seed but the coins would never come back again  .

Do anybody know how to take back the coins, i'd really, really be thankful if there's some suggestion. 

[Lucius]

I'm totally new to Electrum. I searched online and setup an old version of it (ver 2.4.1). I then had a deal with a guy, he agreed to send me 10 coin.
I gave him the address of my Electrum wallet. BUT JUST UNTIL THEN, I REALIZE THAT I CANNOT GO ONLINE.

I checked the Block Explorer of the Address and realized that the transaction was done but in the Electrum wallet, balance was still 0 ('cause it would never be online  ). I tried to down a newest version of Electrum, using the old seed but the coins would never come back again  .

Do anybody know how to take back the coins, i'd really, really be thankful if there's some suggestion. 

Why you download such old version of Electrum wallet when there is so many newer versions available?When you say that you can not go online do you mean your wallet is not sync(do you see green or red dot in right corner?)

If you download legitimate version of Electrum from : https://electrum.org/#home you should see you balance if transaction is confirmed.If wallet have problem with sync(red dot) then you should click on that dot and uncheck automatic server option,and choose manually any other server from list.

Latest version V 3.0.0+ will not work in Windows 7&8,so if you using that OS use 2.9.3 version.

[HCP]

I'm totally new to Electrum. I searched online and setup an old version of it (ver 2.4.1).

Where did you get the old version from exactly?

Version 2.4.1 is the version that the Verge version of Electrum is using... and when I just tried it... it came up with a "You are offline" error.

Are you dealing with BTC (Bitcoin) or XVG (Verge)? Does your seed only have 9 words?


NOTE: you cannot just use any version of Electrum for any coin... they are all coin specific... "Electrum" is a BTC wallet, Electrum-LTC is Litecoin, Electrum-XVG is for Verge, ElectronCash is for BCH (BitcoinCash) etc...