exchanged 9.4 Bitcoin Gold to Bitcoin through Changelly on the Coinomi Wallet

[ziggystar1]

Hi I exchanged 9.4 Bitcoin Gold to Bitcoin through Changelly on the Coinomi Wallet on MONDAY 8th January 11:48 AM. The exchange has had over 300
confirmations but has came back as FAILED.

My Bitcoin Gold has not been received back it is WORTH over £1600 GBP now missing from my coinomi wallet account.  I have attached screenshots of the failed transaction and emailed them to Changelly with the Transaction ID.  I also emailed the same to Coinomi, Coinomi replied to say contact changelly as its their responsibility no reply yet from changelly.

I suspect changelly is just a scam.  Anything I can do to try and get my funds back ?

The Transaction ID IS    713d3a9b25a0b108d3e51a5e7b7f2faf78bd8ac0c4aaa039d6dedbdddc1c1746

Which can be viewed on the block chain explorer BTGexp.com

Any help with recovering funds would be great guys cant let changelly.com away with this.

PS IF ANYONES WONDERING WHY I POSTED DUPLICATE ON ALTCOIN DISCUSSION AND IN THE MAIN DISCUSSION, ITS BECAUSE ITS ABOUT BOTH BITCOIN GOLD AND BITCOIN, I THOUGHT ID POST HERE AS WELL AS I DIDNT GET A REPLY ON THE ALTCOIN DISCUSSION SECTION.

[sabrikks]

The only thing that you can do is keep contacting changelly about this till they reply and fix this to your favor

[just_Alice]

I don't think they're scammers, either you have muddled something, or they're not actively answering emails (lots of people say that). I think you should
contact them on social media, try writing about your problem on reddit https://www.reddit.com/user/changelly_com
Whenever people write there about such problems they respond quickly to save their reputation, I guess.
Twitter https://twitter.com/Changelly_team might be helpful, as well. Good luck to you!