Not able to withdraw

[sann111]

Hello guys,

I sent my deposit to coinegg. When I tried to withdraw, its asking me to send them ID and select a country. US is not in the list.
How do I withdraw my btc?

[tomhutchinson]

Hello guys,

I sent my deposit to coinegg. When I tried to withdraw, its asking me to send them ID and select a country. US is not in the list.
How do I withdraw my btc?

this is trading platform what you want to do ? withdraw into USA dollar or back your bitcoin into wallet?
you contact support ?or ask in service desiccation.

[sann111]

Hello guys,

I sent my deposit to coinegg. When I tried to withdraw, its asking me to send them ID and select a country. US is not in the list.
How do I withdraw my btc?

this is trading platform what you want to do ? withdraw into USA dollar or back your bitcoin into wallet?
you contact support ?or ask in service desiccation.

I want to send it to another exchange since this exchange apparently doesnt work with US. I didnt know this when I registered. They should
have stopped me at registration. I contacted support yesterday, still they havent contacted me back. I dont know what to do, I cant leave my
bitcoin on coinegg for no use.

[chanleilei]

Hmm, anyway to send to another exchange and try to withdraw into the currency you need?

[sann111]

They only have withdraw option which leads to the page to submit ID, and they rejected it even after
i spoke to their customer service and he told me to put Canada in the field instead of US.
Now i dont know how to transfer my btc.

[imjustsayintho]

They only have withdraw option which leads to the page to submit ID, and they rejected it even after
i spoke to their customer service and he told me to put Canada in the field instead of US.
Now i dont know how to transfer my btc.

Did you ever get help on this? I'm in the same boat.

[sann111]

They only have withdraw option which leads to the page to submit ID, and they rejected it even after
i spoke to their customer service and he told me to put Canada in the field instead of US.
Now i dont know how to transfer my btc.

Did you ever get help on this? I'm in the same boat.

Yea they did. But right now they temporarily stopped access to the website.

[alikhan99]

Same here man. I had to withdraw my funds to buy scope for my rimfire but unable to do that.