Please do read at the link first, and learn what a terrible company Coinbase seems to be. What I hate most is if these fat cats literally make billions, but are too cheap to invest in proper customer support. They treat you like a beast and show no respect whatsoever.
Now after you have read the article I would like to engage in an discussion. why it seems not possible to start an exchange where customers are treated like kings. Shouldn't such an ico rake in millions?
But I am afraid it will not happen.
Recently there was an ico with exactly this idea, an exchange where customer care would have been the number one priority, but they had to close the ico early, because they could not get enough funds.
What is going on inside the crypto community. Shouldn't such an exchange be on the minds of each and every trader?
http://bitcoinist.com/coinbase-creams-billion-dollars-revenue/
