It seems discussion of this erm, 'exchange' has tailed off recently along with its credibility so I can't find any recent threads to tag this onto, hence a new topic.
Basically, it seems as if the Ruskies are running around like headless chickens after repeated DDoS attacks getting quite paranoid. Handing out 600-day bans like candy (yes, me included!) to anyone even vaguely critical of their operation.
In short, around May of 2013 I posted here the problems I had with a BTC transfer to my wallet that was held up for days. Support takes 2 days to answer any query which is very reassuring. And when they answer it is a two or three word answer in pidgin English. Eventually the transfer went through with no explanation of why it was held up.
Rather stupidly I gave them another chance as I wanted to trade FTC and LTC and they have a 99% monopoly on those markets.
Referring to this in chat got me a 600-day ban with no warning, appeal nor explanation. No, I wasn't trolling, in fact I was always really helpful to everyone, even the trolls, especially noobs with problems. But in the trollbox there is no such thing as a good reputation.
Now, you could say, "Well good riddance! Now get on with your life!" with which I'd agree, so tough luck you'll see more of me back on this forum now
But hey I'm just posting this for posterity as a low note in their customer relations and opening it up for discussion for anybody else who's either noticed this or had a similar experience.
Rant over, thanks for reading!
