Hello Everyone,
I made this post to be able to ask some help. My BTT account was hacked just the other day. Someone reset my password first then he/she changed my email right away. But since I wasn't online that time he/she easily took over my account. I was able to locked my BTT account after I found out. Only I can't access it anymore because it was locked, changed email and password. I was instructed about the signed message but the problem is the Bitcoin add that was link to it was not allowed to do signed message. But I can prove everything in my account it belongs to me.
Is there any other way I can get back my old BTT account? Please give me some help about this. Thank you very much and have a blessed Sunday.
Unfortunately, if you can't sign a message from Bitcoin address that you have posted, there is no way to recover your account. I'm sorry to say it. But maybe you posted your ETH address somewhere, or send PM with that address and you can sign a message from that address? Because as far as I know, signed messages from ETH addresses are also accepted in account recovery procedure. Besides signing message, there are no more walid methods which are used in account recovery.
